Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Staci Alanis

San Antonio,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Training General Manager

Grimaldi's Pizzeria
01.2022 - Current
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to training activities.
  • Conducted performance reviews with trainees to assess progress and identify areas of improvement.
  • Supervised team of trainers and instructors, providing guidance on training topics and techniques.

Multi Unit General Manager

Grimaldi's Pizzeria
06.2022 - 03.2024
  • Developed and implemented strategies to improve customer service, sales and profitability in all units.
  • Ensured compliance with corporate policies, procedures and governmental regulations.
  • Reviewed employee performance evaluations regularly to assess job performance.
  • Lead initiatives to enhance operational performance through process improvements and cost reduction measures.

General Manager

Grimaldi's Pizzeria
02.2017 - 03.2022
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Education

Bachelor of Arts (B.A.) - Communication and Media Studies

The University of Texas At San Antonio
12-2014

Skills

  • Customer Service
  • Time Management
  • Microsoft Word
  • Team Building
  • Microsoft Excel
  • Retail
  • Event Planning
  • Teamwork
  • PowerPoint
  • Inventory Management
  • Staff Development
  • Technical knowledge
  • New Employee Training
  • Sales leadership development
  • Training Methods
  • Leadership training

Websites

Certification

ServSafe Manager, ServSafe

Currently working on NASM Certified Personal Training Certification, course finished

Currently working on NASM Nutrition Certification

Timeline

Multi Unit General Manager

Grimaldi's Pizzeria
06.2022 - 03.2024

Training General Manager

Grimaldi's Pizzeria
01.2022 - Current

General Manager

Grimaldi's Pizzeria
02.2017 - 03.2022

Bachelor of Arts (B.A.) - Communication and Media Studies

The University of Texas At San Antonio

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Staci Alanis