Staci Berg
Austin
Summary
Seasoned professional with 7 years in the comedy industry and over a decade in the service sector, specializing in customer relations and operational management. This experience has afforded me many opportunities, such as being a stage manager for Skankfest and the open mic coordinator at Cap City. I am passionate about all aspects of comedy; from managing and booking talent to ensuring a great customer experience.
Overview
14
14
years of professional experience
Work History
Keyholder
Capital City Comedy Club
Austin
06.2025 - Current
- Managed key holder responsibilities, including opening and closing store and setting alarms to ensure security.
- Performed checkouts and ensured accurate end-of-day procedures including safe balancing.
- Assisted staff with POS operations, including voids and discounts, while maintaining accurate inventory levels.
- Designed and developed new cocktail menus and specialty drinks to enhance customer experience.
Bartender
The Creek and the Cave
Austin
10.2021 - 06.2025
- Opened bar by organizing necessary tools and equipment, preparing garnishes and batched signature cocktails for service.
- Took orders and crafted cocktails accurately.
- Processed payments and closed checks efficiently.
- Monitored stock levels to prevent shortages during peak hours.
- Maintained inventory of produce and juices using FIFO method. Ensured all ingredients were fresh and not expired.
Server
Chuys
Austin
11.2015 - 10.2022
- Familiarized guests with menu and daily specials, accurately took food and drink orders, ran food and drinks, processed payments, and maintained cleanliness.
- Provided excellent customer service in a fast-paced restaurant environment.
- Assisted guests with menu selections and answered inquiries about food items.
Server
Capital City Comedy Club
Austin
05.2019 - 05.2020
- Took orders, ran food and drinks, and ensured accurate food delivery to enhance customer satisfaction.
- Managed customer orders using point-of-sale systems to streamline service.
- Maintained cleanliness and organized dining area and service stations to promote a welcoming environment.
Server
Red Robin
Pearland
01.2015 - 11.2015
- Familiarized guests with menu and daily specials, took food and drink orders accurately, delivered food and drinks, processed payments, and maintained cleanliness.
- Delivered excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
Kitchen Manager
Freebirds World Burrito
Pearland
03.2012 - 01.2015
- Monitored food waste and inventory.
- Ordered precise amounts of produce to maintain inventory levels.
- Ensured food quality by preparing specified amounts of items to meet demand and maintain standards. Maintained food safety procedures, including proper temperatures in walk-in and food storage areas.
Education
English -
Florida Atlantic University
Boca Raton, FL03-2012
High school or equivalent - General Education
LaBelle High School
LaBelle, FL05-2011
Skills
- POS operations and Excel
- Problem solving
- Time management
- Multitasking abilities
- Adaptability
- Communication skills
- Networking strategies
Refrences
- Kristopher Harlow, General Manager, Stardome Comedy Club
- Rebecca Mizell, Director of Operations, Capital City Comedy Club
- Christina Alvarado, Owner, Sunset Strip Comedy Club
Timeline
Keyholder
Capital City Comedy Club
06.2025 - Current
Bartender
The Creek and the Cave
10.2021 - 06.2025
Server
Capital City Comedy Club
05.2019 - 05.2020
Server
Chuys
11.2015 - 10.2022
Server
Red Robin
01.2015 - 11.2015
Kitchen Manager
Freebirds World Burrito
03.2012 - 01.2015
English -
Florida Atlantic University
High school or equivalent - General Education
LaBelle High School