Staci Bohanan
patient service rep
Tulsa,OK
Overview
21
21
years of professional experience
Work History
Patient Service Representative
Utica Park Clinic
1245 S Utica Ave
01.2003 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Responded to inquiries by directing calls to appropriate personnel.
Education
High School Diploma -
East Central High School
Tulsa, OK06.1986
Skills
- Appointment Scheduling
- Insurance Information Collection
- Clinical Data Entry
- Clinical Messaging
- Insurance Verification
- Customer Service
- Appointment Confirmation
- HIPAA Compliance
- Patient Registration
- EMR
- Patient Account Reviews
- Organization and Time Management
Timeline
Patient Service Representative
Utica Park Clinic
01.2003 - Current
High School Diploma -
East Central High School