Staci Frazier
New York,USA
Summary
Results-driven coordinating professional with expertise in managing operations and streamlining processes. Strong focus on team collaboration, delivering results, and adapting to changing needs. Skilled in project management, resource allocation, and conflict resolution. Reliable and efficient, with keen ability to balance multiple priorities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Coordinating Manager
NYC Health + Hospitals
06.2025 - Current
- Led cross-functional teams to implement process improvements enhancing clinical operational efficiency
- Streamline communication channels between departments, physicians, clinical and administrative staff by improving collaboration and response times
- Managing provider schedules, templates, patient flow, cancellations, and high-volume schedule workqueues
- Responsible for overseeing specialty clinical staff performance and providing input during employee onbaording process
- Monitor productivity metrics, patient satisfaction, and operational KPI's
- Oversaw compliance with regulatory standards, ensuring adherence to health and safety protocols.
- Coordinate resource allocation for projects and tasks, ensuring optimal utilization of assets and personnel
- Analyze and establish workflow processes by recommending strategic adjustments to optimize service delivery for dermatology, optometry, dentistry, podiatry and radiology departments
Certified Medical Assistant
NYU Langone Skin and Cancer Unit
02.2020 - Current
- Responsible for obtaining patients' vital signs.
- Responsible for assisting in surgery/biopsy setup.
- Responsible for processing biopsy specimens/ updating biopsy logbooks with results.
- Responsible for maintaining cleanliness and restocking exam rooms.
- Responsible for requesting patient biopsy slides from outside labs.
Certified Medical Assistant
NYU Langone Wound Care Center
05.2018 - 02.2020
- Responsible for obtaining patients' vital signs.
- Removing, cleaning, and re-bandaging all wounds.
- Responsible for photography of all wounds for patients charting and wound progress.
- Responsible for patients' phlebotomy, cultures, and biopsy processing.
- Maintaining cleanliness and restocking of exam rooms.
Certified Medical Assistant
NYU Langone Center for Musculoskeletal Care
03.2016 - 05.2018
- Responsible for obtaining patients’ vital signs.
- Maintaining cleanliness and restocking of exam rooms.
- Obtain medication boxes and daily injections for the department.
- Responsible for patient phlebotomy.
Certified Medical Assistant
Philip Bruder MD P.C (Dermatology Office)
05.2014 - 03.2016
- Responsible for patients’ phlebotomy.
- Receiving lab results and processing lab specimens.
- Maintaining cleanliness and restocking exam rooms.
- Assisting doctors in biopsies, excisions, cosmetic procedures (Botox and Filler injectables), and laser procedures.
- Sterilizing instruments.
Cardiovascular Technician/Phlebotomist/Medical Assistant
Hackensack Medical Center
07.2012 - 02.2014
- Responsible for patients’ EKG, Nuclear, and Exercise Stress Test preparation.
- Assisting doctors with monitoring patients’ blood pressure and heart rate during testing.
- Preparing charts for doctors' review.
- Calling patients for post-testing follow-up.
- Responsible for phlebotomy, sending and receiving blood test results.
- Maintaining equipment and room cleanliness in testing rooms.
- Ordering supplies.
Certified Medical Assistant
Philip Bruder MD P.C (Dermatology Office)
06.2008 - 01.2012
- Responsible for patients’ phlebotomy.
- Receiving lab results and processing lab specimens.
- Maintaining cleanliness and restocking exam rooms.
- Assisting doctors in biopsies, excisions, cosmetic procedures (Botox and Filler injectables), and laser procedures.
- Sterilizing instruments.
Certified Medical Assistant
St. Luke’s- Roosevelt Doctors’ Offices
09.2007 - 02.2008
- Responsible for patient vital signs.
- Assisting in medical procedures (PAP Smears, Colposcopy, LEEP)
- Receiving and processing lab specimens.
- Distributing vaccines and obtaining phlebotomy.
- Cleanliness and restocking of rooms.
Certified Medical Assistant
Greater New York Gastroenterology
02.2007 - 02.2008
- Responsible for taking vital signs.
- Responsible for patients’ phlebotomy.
- Assisting the doctor in colonoscopy and endoscopy procedures.
- Receiving lab results and processing specimens.
- Responsible for scheduling appointments and taking phone messages.
- Responsible for patient chart filing
- Sterilization of instruments and scopes.
Education
Medical Assistant Certificate Program -
Sanford Brown Institute
New York, NY01.2007
Skills
- Task delegation
- Meeting facilitation
- Business analysis
- Teamwork and collaboration
Certification
Certified Medical Assistant - 2007
Timeline
Coordinating Manager
NYC Health + Hospitals
06.2025 - Current
Certified Medical Assistant
NYU Langone Skin and Cancer Unit
02.2020 - Current
Certified Medical Assistant
NYU Langone Wound Care Center
05.2018 - 02.2020
Certified Medical Assistant
NYU Langone Center for Musculoskeletal Care
03.2016 - 05.2018
Certified Medical Assistant
Philip Bruder MD P.C (Dermatology Office)
05.2014 - 03.2016
Cardiovascular Technician/Phlebotomist/Medical Assistant
Hackensack Medical Center
07.2012 - 02.2014
Certified Medical Assistant
Philip Bruder MD P.C (Dermatology Office)
06.2008 - 01.2012
Certified Medical Assistant
St. Luke’s- Roosevelt Doctors’ Offices
09.2007 - 02.2008
Certified Medical Assistant
Greater New York Gastroenterology
02.2007 - 02.2008
Medical Assistant Certificate Program -
Sanford Brown Institute