Summary
Overview
Work History
Education
Skills
Timeline
Generic

Staci Hendrix

Toccoa,GA

Summary

Multi-talented billing coordinator offering several years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable and goal-focused.

Overview

15
15
years of professional experience

Work History

Phyiscans Billing Coordinator

Stephens County Hospital
Toccoa, GA
10.2022 - Current
  • Athenaone Collector System.
  • Management of Revenue Cycle Processes(including daily management of claims worklist, remittance dashboard, claim follow-up, denial follow-up.
  • Athena financial reporting, report builder.
  • Successfully brought claim holds down from 49% to 8% through implementation of plan and work with Customer Success.
  • Work with providers on updating documentation and coding.
  • Monthly and weekly meetings with the Customer Success Manager on issues and financial performance.

Medical Office Assistant

Clarkesville Dermatology
Clarkesville, GA
06.2021 - 09.2022
  • Submitted diagnosis and procedure codes for insurance companies.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.

Medical Office Assistant

Stephens County Hospital
Toccoa, GA
11.2016 - 05.2021
  • Scheduled appointments for patients via phone and in person.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.

Medical Office Assistant

Toccoa Clinic Medical Associates
Toccoa, GA
09.2009 - 12.2015
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Scheduled appointments for patients via phone and in person.

Education

GED -

North Georgia Technical College
Clarkesville, GA
05.2009

Skills

  • Knowledge of medical terminology
  • Healthcare coding competency
  • Good work ethic
  • Reliable & trustworthy
  • Friendly, positive attitude
  • Customer service
  • Team management
  • Proficiency with Athena

Timeline

Phyiscans Billing Coordinator

Stephens County Hospital
10.2022 - Current

Medical Office Assistant

Clarkesville Dermatology
06.2021 - 09.2022

Medical Office Assistant

Stephens County Hospital
11.2016 - 05.2021

Medical Office Assistant

Toccoa Clinic Medical Associates
09.2009 - 12.2015

GED -

North Georgia Technical College
Staci Hendrix