Staci Lucero
McKinney,TX
Summary
Dynamic Assistant Manager with a proven track record at First Cash Pawn, excelling in customer service and team leadership. Successfully implemented inventory management strategies, enhancing stock accuracy and forecasting. Skilled in money handling and decision-making, fostering a high-performing team environment that improved operational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Manager
First Cash Pawn
Dallas- Coit
02.2015 - Current
- Oversaw daily operations management to enhance workflow efficiency.
- Facilitated training sessions on company policies, procedures, and best practices to enhance staff compliance.
- Evaluated sales data to uncover trends and enhance inventory management strategies.
- Executed regular inventory counts to ensure accurate stock levels and address discrepancies.
Assistant Manager
Ross Dress for Less
Dallas City Place
02.2010 - 02.2015
- Implemented loss prevention measures, reducing theft incidents through staff training and vigilance.
- Oversaw cash handling procedures, ensuring accuracy in daily transactions and financial reporting.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Implemented strategies to enhance store layout, improving customer accessibility and product visibility.
- Trained and mentored up to 50 members of staff on sales techniques and product knowledge.
Education
High School Diploma -
Skyline H.S.
Dallas Tx05.2004
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
Timeline
Assistant Manager
First Cash Pawn
02.2015 - Current
Assistant Manager
Ross Dress for Less
02.2010 - 02.2015
High School Diploma -
Skyline H.S.