Dynamic and results-driven Business Professional with a robust foundation in strategic brand messaging, event coordination, business development and community outreach. Proven track record in designing high-impact marketing campaigns, managing public relations initiatives, and driving audience engagement across digital and live platforms. Skilled in Content Creation and Market Research.
Work History
Content Creator & Multimedia Producer
7 Years 2 Months
META | 07.2019 - Current
Planned, produced, and edited engaging digital video content that enhanced brand visibility and fostered community interaction.
Optimized media assets with data-driven insights to improve audience retention and support organic channel growth.
Represented the media on the ground at high-profile community festivals, live concerts, cultural events, and local business launches.
Brand Ambassador & Community Outreach Coordinator
4 Months
Lyft | 07.2019 - 11.2019
Executed public-facing brand campaigns and managed promotional booths at major health fairs, corporate functions, and community events, enhancing brand visibility and community engagement.
Spearheaded public education initiatives, informing residents about micro-mobility services at community meetings and transit stations, increasing awareness and accessibility of transit options.
Facilitated brand growth and user adoption by managing on-site memberships for Divvy bikes and Lyft scooters.
Facilitated brand growth and user adoption by managing on-site memberships for Divvy bikes and Lyft scooters, contributing to increased user participation in sustainable transportation.
Communications & Data Entry Clerk
5 Months
Chicago Board of Elections (CBOE) | 12.2018 - 05.2019
Managed front-office communications as primary contact, greeting visitors and efficiently directing public inquiries.
Processed sensitive voter data and maintained organized record systems within primary CBOE database to ensure data integrity.
Maintained accurate voter registration records using advanced data entry software.
Processed and verified election-related documents to ensure compliance with regulations.
Implemented quality control measures to enhance data accuracy and reliability.
Designed, planned, and implemented comprehensive marketing and communications campaigns that directly accelerated client revenue growth.
Conducted customer and market research, including demographic profiling, to develop targeted PR messaging.
Created marketing presentations, press materials, and documentation for complex RFI/RFP submissions.
Oversaw client accounts receivable, accounts payable, and revisions of critical business documents.
Administrative & Operations Specialist
2 Years 3 Months
Foster The Group / City of Chicago | 09.2013 - 12.2015
Delivered high-level administrative support and facilitated internal communications for a municipal workforce of over 25,000 employees to enhance operational efficiency.
Coordinated cross-departmental schedules and managed executive calendars to ensure timely distribution of critical operational reports, improving overall workflow.
Processed complex payroll and tax records while troubleshooting software issues to uphold data integrity and ensure accurate financial reporting.
Education
BA-Loyola University Chicago | Chicago
Skills
Brand strategy
Campaign Design
Public Speaking
Community Outreach
Video editing
Content Creation
Multimedia Production
Social Media Storytelling
Video editing
Audience engagement
Digital photography
Event coordination
Promotional Booth Management
Stakeholder Engagement
RFI/RFP Management
Market research
Demographic Profiling
Data Analysis
Client Relations
Executive Support
Affiliations
MANAGEMENT : AMAZON Fulfillment Center Irving, Texas MEMBERSHIP
JAZZ INSTITUTE- Maintained the database, processed memberships, Created marketing plans to increase Membership, , created new membership programs, payroll, answered the phones
RIDESHARE DRIVER: DOORDASH DRIVER 2019-2024
UBEREATS DRIVER: 2019-2020)
Served as Board of Directors at ETA Creative Arts Organization