Stacia Brown
Cincinnati
Summary
Experienced Account Manager seeking to transition into Human Resources. Skilled in talent coordination, onboarding, compliance, and employee documentation. Strong background in client relations, administrative operations, and supporting hiring processes. Passionate about HR, employee engagement, and streamlining workplace operations.
Overview
5
5
years of professional experience
Work History
Account Manager
Express Employment
Cincinnati
11.2021 - Current
- Partner with hiring managers and HR teams to understand job requirements and source qualified candidates.
- Conduct background checks and ensure compliance with all federal, state, and local employment laws.
- Manage recruiting within company database, including screening, interviewing, and coordinating hiring processes.
- Develop and maintain strong relationships with key clients to ensure satisfaction and successful talent placements.
- Schedule and administer skill assessments, psychological evaluations, and drug tests for candidates.
- Handle employment documentation, work history verification, and employee recordkeeping.
Administration Assistant/Operations Manager
Proactive Safety Services
Cincinnati
05.2021 - 11.2021
- Coordinated training sessions and ensured employees met certification requirements.
- Managed daily administrative operations, including processing invoices, handling incoming payments, and organizing financial records.
- Scheduled meetings, coordinated calendars, and managed internal communications for leadership and staff.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Responded to customer issues to provide immediate resolution and improve retention.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Pharmacy Technician
Kroger
Cincinnati
10.2019 - 05.2021
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Assisted in training new employees on pharmacy procedures.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Provided excellent customer service while managing administrative pharmacy operations.
- Processed insurance claims and payments, ensuring accurate billing and compliance.
Education
Associate of Arts - Business Administration
University of Cincinnati Blue Ash
Blue Ash, OH01-2020
High School Diploma -
Mt.Healthy Highschool
Cincinnati , OH05-2018
Skills
- Client relations
- Talent sourcing
- Compliance management
- Candidate Screening & Interviews
- Onboarding & New Hire Orientation
- HR Policies & Compliance
- Employee Relations
- CRM & ATS (Zoho, Microsoft Office)
- Background Checks & Drug Screening
- Time Management & Organization
- Client & Hiring Manager Relations
- Customer service
- Relationship building
- Administrative support
- Time management
- Problem solving
Timeline
Account Manager
Express Employment
11.2021 - Current
Administration Assistant/Operations Manager
Proactive Safety Services
05.2021 - 11.2021
Pharmacy Technician
Kroger
10.2019 - 05.2021
Associate of Arts - Business Administration
University of Cincinnati Blue Ash
High School Diploma -
Mt.Healthy Highschool