Stacia Rodriguez
Harrisburg,SD
Summary
Proven leader with a track record of enhancing family and customer satisfaction at Ronald McDonald House Charities and SUBWAY® Restaurants. Skilled in preventive maintenance and exceptional organization, adept at motivating teams and streamlining operations. Achieved significant improvements in efficiency and safety, demonstrating strong problem-solving and staff training abilities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
House Manager.
Ronald McDonald House Charities
Sioux Falls, SD
04.2023 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
Manager
SUBWAY®Restaurants
1914 S. Sycamore Avenue, Suite 102.
08.2000 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
GED -
Southeast.
Sioux Falls, South Dakota05.1995
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Staff training
Certification
I am currently serve safe certified.
Timeline
House Manager.
Ronald McDonald House Charities
04.2023 - Current
Manager
SUBWAY®Restaurants
08.2000 - Current
GED -
Southeast.