A driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
7
7
years of professional experience
Work History
Bartender Shift Manager
Craft Bar
01.2021 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Supervised and trained staff on preparing and delivering drinks, handling food, and money setting up the bar at the beginning of the shift, and breaking down at the end of the shift to facilitate operations.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at the close of business.
Served high customer volumes during special events, nights, and weekends.
Developed new signature cocktails to support the bar marketing brand and increase profits.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Dialysis Technician
Fersenius Medical Care
01.2019 - 01.2022
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Set up equipment for dialysis and primed dialyzer in preparation for use.
Performed routine quality control and safety checks on all equipment.
Cleaned and connected fistulas, grafts, and catheters to prevent infection.
Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
Safely transported, transferred and positioned patients on chairs for treatment.
Monitored patient vital signs, lab results and other indicators of health.
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Maintained accurate patient charts and medical records.
Cleaned and sterilized instruments, equipment and surfaces.
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Nurses Aide
Vancrest
01.2017 - 01.2019
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.