Stacie Armstrong
Alsip,IL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
Work History
Bartender
The Hideout Bar
Crestwood, Illinois
09.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
Administrative Assistant
Crestwood Fire Department
Crestwood, Illinois
03.2020 - 11.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Processed invoices for payment using accounting software applications.
Bar Manager
Deuces Bar and Grill
Alsip, Illinois
03.2020 - 11.2022
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Administrative Assistant
American Financial Funding
Orland Park, Illinois
01.2009 - 05.2018
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding loans and services offered by the company.
Education
Associate of Science - Radiology
Moraine Valley Community College
Palos Hills, ILHigh School Diploma -
Alan B Shepherd Highschool
Palos Hills, ILSkills
- Service-oriented mindset
- Financial records oversight
- Suggestive selling
- Customer service
Timeline
Bartender
The Hideout Bar
09.2023 - Current
Administrative Assistant
Crestwood Fire Department
03.2020 - 11.2022
Bar Manager
Deuces Bar and Grill
03.2020 - 11.2022
Administrative Assistant
American Financial Funding
01.2009 - 05.2018
Associate of Science - Radiology
Moraine Valley Community College
High School Diploma -
Alan B Shepherd Highschool