Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Stacie N Burns

Pontiac,MI

Summary

Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and motivational skills in leadership role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

HOPE Shelters
04.2024 - Current
  • Managed a team of [number] employees, assigning tasks, coaching performance, and addressing employee concerns
  • Provided exceptional customer service, resolving complaints, and ensuring a positive experience
  • Oversaw daily operations including opening/closing procedures, inventory control, maintaining cleanliness, and adhering to company policies
  • Conducted new employee training, providing ongoing coaching and development to improve staff performance
  • Identified and addressed operational issues, resolving customer complaints, and finding solutions to challenges

Harm Reduction Specialist

The Alliance of Coalitions for Healthy Communities
03.2023 - 06.2024
  • Manage activities directly related to the distribution of naloxone and other items in identified areas which includes:
  • Community outreach
  • Data collection
  • Restocking/refilling/maintaining dedicated sites across Oakland County
  • Providing updated materials
  • Support Save-A-Life naloxone training requirements including the provision of relevant trainings as assigned
  • Support recovery support group meetings
  • Serve on relevant harm reduction/recovery support related committees as assigned
  • Collaborate with the Alliance team to identify areas of need including development of appropriate interventions
  • General Accountabilities
  • Documentation, data entry and record keeping as needed to ensure all program and grant requirements are met
  • Attend training and events assisting with set up and tear down as well as packing up and putting materials away
  • Provide content for necessary flyers and provide social media information
  • Distribute substance use information at health and public fairs, school open houses and other community events as requested
  • With the support of the Alliance, work toward relevant credentials
  • The Alliance reserves the right to add or change duties at any time

Certified Peer Recovery Coach/ Primary Counselor-DP-C

Turning Point Recovery Center
09.2015 - 12.2022
  • Estimated and justified financial, staffing, facilities and equipment cost based on project needs label resources
  • Explained program offerings and requirements to residents, and answered related questions
  • Ensured that services, including counseling, case management, education and job training were provided to a diverse recovery community
  • Oversaw the intake process for all new residents, answering phones, office duties, managed staff and overseen the facility
  • Managed a caseload up to15 people being served at any given time
  • Facilitated groups, outreach services, including public speaking engagements, motivational speaking and resource fairs

President/Founder

DRUG FREE ALL STARS
09.2015 - Current
  • Facilitated the writing of grant applications, ensuring the information was accurate prior to submission
  • Solicit contributions and participation from local businesses, coalitions and non-profits to promote and improve community events and activities
  • Work closely with other stakeholders so that issues are immediately addressed and effective solutions were implemented
  • Lead presentations aimed at comprehensive programs to meet community employment
  • Write monthly comprehensive reports to present monthly to board members
  • Match volunteers with open positions based on an individual's strength and knowledge

Education

Certification - CPRM/DP-C

Michigan Certification Board for Addiction Professionals
01.2025

Peer Support Specialist/Peer Mentor Training

Oakland Community Health Network
01.2016

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Oakland Community College-Auburn Hills Campus
01.2013

GED - undefined

Rochester Community Schools
01.2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Awards

2013 Certified Naloxone Trainer and Distribution Responder and overdose education, 2017 Director Award Oakland Community Health Network, 2018 Partners in Excellence Award, Community Mental Health Association of Michigan, 2024 Meridian Health Services Hero Award

Certification

  • CPR/AED Certification
  • CPRM Certified Peer Recovery Mentor
  • CHRS Certified Harm Reduction Specialist
  • OEND Overdose Education Distribution Responder
  • ASAM American Society of Addiction Medicine

Timeline

Assistant Manager

HOPE Shelters
04.2024 - Current

Harm Reduction Specialist

The Alliance of Coalitions for Healthy Communities
03.2023 - 06.2024

President/Founder

DRUG FREE ALL STARS
09.2015 - Current

Certified Peer Recovery Coach/ Primary Counselor-DP-C

Turning Point Recovery Center
09.2015 - 12.2022

Peer Support Specialist/Peer Mentor Training

Oakland Community Health Network

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Oakland Community College-Auburn Hills Campus

GED - undefined

Rochester Community Schools

Certification - CPRM/DP-C

Michigan Certification Board for Addiction Professionals
Stacie N Burns