Stacie Williams
McKinney,TX
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dependable , Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Cashier/Retail Sales Associate
Big Lots
McKinney, TX
06.2024 - 01.2025
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
Warehouse Worker
Diverse Staffing
Addison, TX
01.2022 - 06.2022
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Examined packages and goods for damage and notified vendors of replacement needs.
Warehouse Associate
Amazon
Joliet, IL
04.2019 - 12.2021
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
- Used pallet jacks to move items to and from warehouse locations.
- Trained new employees regarding warehouse procedures and standards.
- Stretched wrap and move skids to finished goods staging area.
Customer Service Representative
Teleperformance
Hobart, IN
02.2015 - 03.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
Lead Line Cook
Blue Chip Casino
Michigan City, IN
08.2011 - 01.2015
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Assisted in food inventory and control while properly receiving and storing delivered items.
- Improved employee performance by providing constructive suggestions and encouragement.
Education
High School Diploma -
Westside High School
Gary, IN05.2010
Skills
- Retail Merchandising
- Cash Handling
- Cash Register Operation
- Cleaning and sanitizing
- Money Handling
- Pallet Jacks
- Receiving and Processing Shipments
- Warehouse Operations
- Credit Card Payment Processing
- Data Entry and Maintenance
- Customer Service
- Quality Control
- Picking and Packing
- Cleaning and Organization
- Heavy Lifting
- Inside and Outside Sales
- Product and Service Knowledge
- Sales Closing
- Team Building
Timeline
Cashier/Retail Sales Associate
Big Lots
06.2024 - 01.2025
Warehouse Worker
Diverse Staffing
01.2022 - 06.2022
Warehouse Associate
Amazon
04.2019 - 12.2021
Customer Service Representative
Teleperformance
02.2015 - 03.2019
Lead Line Cook
Blue Chip Casino
08.2011 - 01.2015
High School Diploma -
Westside High School
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