Stacie Youngman
Anadarko,OK
Summary
Reliable Medical Support professional with 14 years of experience in a fast-paced office setting. Expertly assist with office operations and provider support by gathering patient information, scheduling patient appointments, and conducting routine optometric procedures. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
16
16
years of professional experience
Work History
Telephone Operator
Anadarko Indian Health Center
03.2010 - Current
- Perform clerical duties including: organizing, filing, scheduling appointments, answering multiple phone line system, taking and delivering messages, and managing patient flow in a busy office setting
- Direct incoming phone calls to appropriate person or department
- Responsible for: operating the paging system, operating Pitney Bowes mail machine, placing correct postage on outgoing mail, sorting incoming mail and delivery of mail in department mailboxes
- Responsible for monitoring the weather radio and notifying clinic staff of severe weather reports by announcement in paging system
- Assist in Medical Records during staff shortages
- Responsibilities in Medical Records include: instructing patients on signed consent to obtain medical records, faxing medical records to facilities requesting documents to appropriate personnel, organizing and filing all in a timely and confidential manner
- Also, assist in Behavioral Health on a daily basis, responsible for greeting patients, checking patients in and out, updating demographic information, filing, making new files for testing supplies for department
- Also, assist in Patient Registration responsible for updating patient demographic information, insurance verification, making new charts, reactivating charts in a timely manner.
Drop/Count Team
Gold River Casino
04.2009 - 03.2010
- Responsible for setting and replacing cash boxes in the operation of Delaware Tribal Casino
- Duties included: counting of the drop of machines and tickets for the auditor, communicated with the auditors and surveillance staff, and responsible for the changing of locks for the cash boxes for the machine techs.
Pharmacy Clerk
Anadarko Indian Health Center
07.2008 - 09.2008
- Performed duties in the Pharmacy department including: answering multiple phone line system communicating with patients and staff for pharmacy needs, distributing medication on a daily basis using two patient identifiers
- Performed clerical duties such as operating copier, fax machine, organizing, taking and delivering messages to pharmacists.
Education
High School Diploma -
Riverside Indian School
Anadarko, OK05.2007
No Degree - Business Career Technology/ Medical Coding
Caddo Kiowa Technology Center
Fort Cobb, OK2007
No Degree - Pharmacy Technology
Great Plains Technology Center
Lawton, OK2007
Skills
- Electronic Health Record
- RPMS
- MS Office Suite, Adobe, E-Mail, HTML, Internet Explorer
- Patient Scheduling
- Medical Reception, Customer Service
- Employee Timekeeper
- Medical Charting
- Switchboard Operation, Paging Systems, Call Routing
- Patient Registration
- Sterilizing Procedures
- Eyewear adjustment
- Prescription Interpretation
- Optical ordering
References
- Dr. Marc Clanton, Psy. D
Anadarko Indian Health Center
405-247-7907
Marc.Clanton@ihs.gov
- Sydney Prince, LMSW; MSW U/S
Anadarko Indian Health Center
405-247-7909
Sydney.Prince@ihs.gov
- Carla Palmer
Anadarko Indian Health Center
405-247-7931
Carla.Myers@ihs.gov
Timeline
Telephone Operator
Anadarko Indian Health Center
03.2010 - Current
Drop/Count Team
Gold River Casino
04.2009 - 03.2010
Pharmacy Clerk
Anadarko Indian Health Center
07.2008 - 09.2008
High School Diploma -
Riverside Indian School
No Degree - Business Career Technology/ Medical Coding
Caddo Kiowa Technology Center
No Degree - Pharmacy Technology
Great Plains Technology Center
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