STACIE MICHELE GREGORY
Myrtle Beach,SC
Summary
Detail-oriented and knowledgeable Front Office Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant
Spine Pain Center & Spine Pain Center NMB
2021.11 - 2023.07
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Scheduled patient appointments for busy chiropractic practice with revenues of 1.2 million annually.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Increased customer engagement through social media.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Managed over 70 patients per day
Front Office Assistant
Beach Family And Urgent Care
2018.11 - 2021.11
- Completed patient check-in processes by verifying patient information, insurance and submitting forms to nursing team.
- Posted payments and charges to patient accounts and participated in billing processes for over 50 patients per day.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Managed over 80 patients per day
Front Office Assistant
MedExpress Urgent Care
2011.10 - 2013.09
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Collected deductibles and copays to post money to patient accounts.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed over 100 patient per day.
Education
Phlebotomy Externship Certificate: Medical Assisting -
Blue Ridge Community Technical College
Martinsburg, WV2015
Phlebotomy Technician Certificate: Medical Assisting - undefined
Blue Ridge Community And Technical College
Martinsburg, WV2013
Medical Terminology Certificate: Medical Assisting - undefined
Blue Ridge Community And Technical College
Martinsburg, WV2012
EKG Technician Certificate: -
Blue Ridge Community And Technical College
Martinsburg, WV2009
GED - undefined
Hedgesville High School
Hedgesville, WV2007
Skills
- Medical Billing
- Medical Terminology
- Proper Waste Disposal
- Customer Service
- Patient Information Maintenance
- Muscle Performance
- Inventory Restocking
- Pulse Oximetry
- Diagnostic Procedures
- Physician Assistance
- Payment Collection and Processing
- Exam Room Preparation
Timeline
Chiropractic Assistant
Spine Pain Center & Spine Pain Center NMB
2021.11 - 2023.07
Front Office Assistant
Beach Family And Urgent Care
2018.11 - 2021.11
Front Office Assistant
MedExpress Urgent Care
2011.10 - 2013.09
Phlebotomy Externship Certificate: Medical Assisting -
Blue Ridge Community Technical College
Phlebotomy Technician Certificate: Medical Assisting - undefined
Blue Ridge Community And Technical College
Medical Terminology Certificate: Medical Assisting - undefined
Blue Ridge Community And Technical College
EKG Technician Certificate: -
Blue Ridge Community And Technical College
GED - undefined
Hedgesville High School
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