Summary
Overview
Work History
Education
Skills
Languages
Timeline
Communication Skills
Leadership Experience
Generic

STACY AFFLECK

Shirley,NY

Summary

Administrative assistant with clerical and financial experience, using confidential and secure professional documentation in the government industry.

Overview

14
14
years of professional experience

Work History

AR/AP Specialist/Offer Examiner

IRS
05.2021 - 05.2025
  • Maintained 150+ taxpayer cases. Analyzed financial documentation to decide payment ability. Reviewed and compiled payment determinations using tax law and federal requirements. Created and updated employee training manuals. Managed employee reviews and daily caseload.

Customer Service/Collections Representative

IRS
10.2011 - 05.2021
  • Responsible as gatekeeper of high volume of incoming calls.
  • Verified identification of taxpayers and their representatives.
  • Aided with setting up payment options for balance due accounts.
  • Scheduled daily employee telephone requirements.
  • Checked employee electronic timesheet input for accuracy and correctness.
  • Travelled to multiple locations to deliver employee training.

Education

EKG Technician - Certificate of Completion

Access Careers
Islandia, NY
01.2025

Phlebotomy Technician - NHA Certification

Northshore Career Training Institute
Ronkonkoma, NY
01.2017

NYS Regents Diploma - undefined

William Floyd HS
Mastic Beach, NY
01.1990

Skills

  • Bilingual in French
  • American Sign Language Interpreter
  • Microsoft Office
  • Tax compliance
  • Financial statement preparation
  • Cash flow analysis

Languages

French
Full Professional

Timeline

AR/AP Specialist/Offer Examiner

IRS
05.2021 - 05.2025

Customer Service/Collections Representative

IRS
10.2011 - 05.2021

Phlebotomy Technician - NHA Certification

Northshore Career Training Institute

NYS Regents Diploma - undefined

William Floyd HS

EKG Technician - Certificate of Completion

Access Careers

Communication Skills

Excellent customer service skills. Multiple complements and appreciation for aid from taxpayers. Multiple awards for workload accuracy and completion.

Leadership Experience

Multiple temporary promotions to management level positions. Responsible for employee attendance, reviews, and completion of mandated training programs. Completed required actions to verify and input payroll information.

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