Stacy-Ann Miller
Marquette,MI
Summary
I am a Motivated Business student with a strong interest in leadership, communication, organization, and teamwork. I am eager to gain real-world experience in any professional setting to build a solid foundation for a future business career. I am known for being reliable, adaptable, and enthusiastic about learning. My long-term goal is to start and manage a successful business.
Overview
1
1
year of professional experience
Work History
Customer Service Agent
Arnold Transit
05.2025 - 09.2025
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Caregiver
Happierathome
06.2025 - 08.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication as prescribed, maintaining accurate records for compliance.
- Provided companionship, fostering emotional well-being and reducing feelings of isolation.
- Monitored vital signs and reported changes to medical staff promptly.
- Maintained cleanliness and organization of living spaces to promote a healthy environment.
Customer Service Cashier
NMU's Dining Services
10.2024 - 04.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Monitored inventory levels and assisted in restocking supplies as needed.
Customer Service Agent
Mackinaw Island Ferry Company
06.2024 - 09.2024
- Met customer call guidelines for service levels, handle time and productivity.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
Cashier and Server
Dairy Queen Grill & Chill
06.2024 - 08.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Mackinaw City Public School
Mackinaw City, MI05.2024
Business
Northern Michigan University
Marquette, MISkills
- Customer service
- Data entry
- Problem resolution
- Interpersonal communications
- Time management
- Team work
- Strong work ethic
Timeline
Caregiver
Happierathome
06.2025 - 08.2025
Customer Service Agent
Arnold Transit
05.2025 - 09.2025
Customer Service Cashier
NMU's Dining Services
10.2024 - 04.2025
Customer Service Agent
Mackinaw Island Ferry Company
06.2024 - 09.2024
Cashier and Server
Dairy Queen Grill & Chill
06.2024 - 08.2024
High School Diploma -
Mackinaw City Public School
Business
Northern Michigan University
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