I’m seeking a position in a challenging and professional environment, offering the opportunity for personal growth and to expand my abilities in a new career.
Overview
18
18
years of professional experience
Work History
Post-Closing Specialist
New American Funding
Tustin, CA
11.2019 - 08.2022
Ensure all at close and funding conditions are met as per lender requirements.
Have a thorough knowledge of the department working to be able to respond to incoming calls concerning
status of files and requests for assistance.
Interfaces with Post Closing.
Organize work for most efficient adherence to sensitive time lines.
Review loan documents for compliance, completeness and accuracy
Assist with follow-up audits
COLLECTIONS SPECIALIST
AMERICARE RESPIRATORY
09.2016 - 02.2017
Contact insurance companies Document in detail Problem/Action
Follow-up with Insurance companies until claim is paid
Follow-up on Denials & Appeals
Working knowledge of EOB’s
Verify Insurance benefits as needed
Keep up to date with payer reimbursement changes
EMDEON BILLING ANALYST
10.2015 - 02.2016
Manage the phone/email/CRM billing queues and respond to customer inquiries
Research and resolve customer billing issues with sales, account managers and customers
Input and audit customer billing rules
Properly record interactions with customers and others in CRM
Assist with the monthly billing process
Email invoices and backup
Perform special projects as assigned by Manager or Finance Director
Order Entry in Salesforce
Process cancellations in Salesforce/accounting software
SERVICE BILLING CLERK/SITE REVENUE COORDINATOR
GERINET PHYSICIAN
09.2013 - 09.2015
Accurately Enter patient Billing data, including visit charges and supply charges into
Aprima and Medicare System
Assists in preparation of monthly billing
Alert appropriate management team members regarding late or missing documents
Fully Support and demonstrate Customer Service First Attitude, actions & behavior
Verification of Eligibility
Filing EOB’s, followed up on Denials, post payments
Entering Patients Demographics, Nursing Home Rates, Lever of Care, per Diem and
physician billing
Verify discharge and admission data
Coordinate, review and analyze documentation and date entry supporting Medicare,
Medicaid, and Commercial payer requirements to ensure accurate and timely billing
Ensure eligibility is confirmed and necessary paperwork is accurate and submitted timely
to prevent lost revenue
Maintain the bill hold report and continually review the prior month bill hold and resolve
outstanding items on the report that prevent billing
Maintain tracking tools and diaries to ensure that all necessary information is secured for
timely accurate payment, including eligibility, insurance verification, authorization,
certification and re-certification, state required documentation for Medicaid and Room and
Board
Systems- HomeCare HomeBase, Zirmid, Ability Ease, Medicare and Medi-cal, My Hopice
Center
SERVICELINK DATEDOWN & TITLE ASSISTANT & COORDINATOR
04.2004 - 07.2013
Run Chain of Title, Clear Judgments, Property Profiles, Prepare files for closing
Prepare Conveyance/Release Letters
Managed detailed workflow for all of my pending orders at a time
Prep files for searchers & examiners
Followed up with vendors for updated status when necessary
Achieved the highest productivity rate in my department over months assigned to my
workflow
ADOPTION FRONT DESK/MEDICAL BILLER
KINSHIP
04.2001 - 04.2004
Verify & Bill Medi-cal, Medicare
Open/Close profile, filing, audit files
Schedule Physicians appointments
Performed data entry of
All patients office visits
Dictate reports for Therapist and Physician
Knowledge of HIPPA rules & regulations
Prepare monthly end reports, update Financial reports for Management
Education
Certificate - Early Childhood Education
Orange Coast College
Costa Mesa, CA
05.2022
Skills
SKILLS & ABILITIES
Microsoft Word
10-Key
Hospice/Medical Group Biller
Detail-Oriented
Motivational
Time Management
Analytical
A/R reports
Timeline
Post-Closing Specialist
New American Funding
11.2019 - 08.2022
COLLECTIONS SPECIALIST
AMERICARE RESPIRATORY
09.2016 - 02.2017
EMDEON BILLING ANALYST
10.2015 - 02.2016
SERVICE BILLING CLERK/SITE REVENUE COORDINATOR
GERINET PHYSICIAN
09.2013 - 09.2015
SERVICELINK DATEDOWN & TITLE ASSISTANT & COORDINATOR