Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Avina

Medical Assistant
South Bend,Indiana

Summary

Compassionate Medical Assistant with 2years extensive experience at Healthlinc, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and reliable support. Skilled in phlebotomy and EMR management, ensuring compliance with HIPAA regulations while fostering a safe and welcoming environment for patients. Also been a Certified Nurse Assistant for 23 years knowledgeable in both CNA and Medical Assisting

Overview

6
6
years of professional experience

Work History

Medical Assistant

Healthlinc
South Bend, IN
07.2024 - Current
  • Assisted in patient intake, documenting medical history and vital signs accurately.
  • Supported healthcare providers with administrative tasks, ensuring efficient clinic operations.
  • Managed electronic health records, maintaining data integrity and confidentiality.
  • Coordinated patient appointments, optimizing scheduling for maximum clinic efficiency.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Certified Nursing Assistant

Trinity Health
South Bend, IN
10.2019 - 07.2024

Helping with elderly daily care needs

  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Supported patient mobility through safe transfer techniques and equipment usage.
  • Maintained cleanliness and organization of patient care areas to promote hygiene.
  • Documented patient information accurately in electronic health records systems.
  • Communicated effectively with healthcare team members to coordinate patient care.
  • Educated patients on health management and wellness practices during interactions.
  • Participated in training sessions to enhance skills in patient care techniques.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.

Education

High School Diploma -

South Bend
South Bend, IN
2023

Skills

HIPAA compliance

Patient scheduling

Customer service

Medical terminology knowledge

Medical terminology

Vital sign monitoring

Vital signs monitoring

EMR / EHR

Direct patient care

Clinical documentation

Patient-focused care

Phlebotomy

Reliable team player

Electronic medical records

Compassionate

CPR

Timeline

Medical Assistant

Healthlinc
07.2024 - Current

Certified Nursing Assistant

Trinity Health
10.2019 - 07.2024

High School Diploma -

South Bend
Stacy AvinaMedical Assistant