Dynamic professional with proven track record of working hard for best-in-class service and maintaining professionalism in difficult situations. Dedicated to solutions-oriented problem-solving. Kind and personable with great attention to detail.
Overview
22
22
years of professional experience
Work History
Clerical Assistant
Shelving Inc
Madison Heights, MI
08.2020 - 08.2024
Provided customers with pertinent information regarding orders.
Increased department efficiency by managing correspondence
Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail
Maintained confidentiality of sensitive company information while handling company documents and communications
Underwriting Manager
Auto Club of Michigan
Drarborn, Michigan
04.2002 - 08.2018
Collaborated with internal departments to resolve customer inquiries in a timely manner.
Evaluated existing policies and procedures related to the underwriting process and make necessary revisions.
Maintained up-to-date knowledge of relevant laws, regulations, and industry best practices
Mentored junior underwriters in best practices, contributing to their professional development
Forged strong relationships with agents and vendors