Stacy Churchill
Baltimore,Maryland
Summary
Experienced Correctional Officer skilled in emergency response, security enforcement, and effective communication. Proven ability to manage crises and train new officers, ensuring a safe environment for both inmates and staff.
Overview
23
23
years of professional experience
Work History
Correctional Officer
Depatment of Public Safety and Correctional servic
Baltimore, Maryland
04.2006 - Current
- Monitored inmate behavior and ensured compliance with facility rules.
- Conducted regular inspections of living areas and secured facilities.
- Responded to emergencies and coordinated safety protocols effectively.
- Facilitated communication between inmates and staff to resolve conflicts.
- Maintained accurate records of incidents, movements, and disciplinary actions.
- Trained new officers on policies, procedures, and safety measures.
- Collaborated with mental health professionals to address inmate needs.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Conducted headcounts to ensure that all inmates were accounted for.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
Cashier
Popeyes Chicken
Baltimore, Maryland
05.2003 - 06.2004
- Processed customer transactions accurately and efficiently at a busy fast-food restaurant.
- Handled cash and credit payments using point-of-sale systems without errors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Resolved customer complaints promptly to ensure positive dining experiences.
- Maintained knowledge of menu items to answer customer queries effectively.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with team members to ensure smooth operations during peak hours.
- Executed various tasks to support team operations during busy shifts.
- Issued receipts, refunds, credits or change due to customers.
- Maintained work area and kept cash drawer organized.
Education
Certificate -
Maryland Police And Correctional Training Academy
Sykesville, MD04-2006
Certification - Medical Assistant
Allstate Career Center
Baltimore, MD03-2005
High School Diploma -
Northern High School
Baltimore, MD06-2002
Some College (No Degree) - Surgical Technology
Baltimore Community College
Baltimore, MDSkills
- Security enforcement
- Officer training
- Emergency response
- Crisis management
- Incident prevention
- First aid certification
- Radio communication
- Record keeping
- Records management
- Problem solving
- Team collaboration
- Effective communication
- Ethical conduct
Timeline
Correctional Officer
Depatment of Public Safety and Correctional servic
04.2006 - Current
Cashier
Popeyes Chicken
05.2003 - 06.2004
Certificate -
Maryland Police And Correctional Training Academy
Certification - Medical Assistant
Allstate Career Center
High School Diploma -
Northern High School
Some College (No Degree) - Surgical Technology
Baltimore Community College