Stacy DeRutte
Orange,TX
Summary
Self-assured Service Advisor handles array of responsibilities simultaneously and works well with different personality types. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Service Advisor
Granger Chevrolet
Orange, TX
08.2019 - 03.2024
- Promptly responded to customer inquiries via phone, email or in person.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
- Greeted customers and addressed their needs in a professional manner.
- Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
- Recommended additional, useful services to customers to increase overall sales.
- Trained all new employees
Service Advisor
Energy Country Ford
Port Arthur, TX
01.2016 - 08.2018
- Promptly responded to customer inquiries via phone, email or in person.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
- Greeted customers and addressed their needs in a professional manner.
- Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
- Recommended additional, useful services to customers to increase overall sales.
Education
High School Diploma -
West Brook Sr High School
Beaumont, TX08-2000
Skills
- Data Entry
- Computer Skills
- Service Recommendations
- Technical Support
- Price Quoting
- Repairs Scheduling
- Customer Service
- CDK Software
- Service Estimates
- Strong Work Ethic
- Service Scheduling
- Team Collaboration
Timeline
Service Advisor
Granger Chevrolet
08.2019 - 03.2024
Service Advisor
Energy Country Ford
01.2016 - 08.2018
High School Diploma -
West Brook Sr High School
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