Stacy Donnelly
Lowell,IN
Summary
Dynamic food service professional with a strong work ethic and exceptional multitasking abilities, honed at Chartwells Schools Dining Services. Recognized for enhancing customer satisfaction through attentive service and effective communication. Proven track record in maintaining high standards of cleanliness and safety while maximizing productivity in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Food Service Worker
Chartwells Schools Dining Services
08.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Packing, Shipping, and Receiving Assembler
Terrific Deals
04.2013 - 07.2014
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
- Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Collaborated with team members to meet daily production targets while maintaining high-quality standards.
- Coordinated effectively with quality control personnel to quickly identify any damaged products before shipping.
- Maximized warehouse space utilization, reorganizing storage areas for optimal product accessibility.
- Assisted in training new team members, sharing best practices for packing, shipping, and receiving processes to foster a culture of excellence among colleagues.
Server
Lighthouse Restaurant
03.2009 - 03.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Court Reporting
College of Court Reporting
Hobart, INSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Flexible schedule
- Productivity and efficiency
Timeline
Food Service Worker
Chartwells Schools Dining Services
08.2024 - Current
Packing, Shipping, and Receiving Assembler
Terrific Deals
04.2013 - 07.2014
Server
Lighthouse Restaurant
03.2009 - 03.2012
Court Reporting
College of Court Reporting