Meditech
Hi, I’m
Stacy Evetts
Dixon Springs,TN
Summary
Detail-oriented and focused Client Service Lead with 20+ years of expertise in medical services and customer service. Offering strong leadership, proficiency in problem solving,and interdepartmental coordination. History of effectively completing quality control evaluations, leading team operations to excellence.
Overview
20
years of professional experience
Work History
HCA-TriStar Centennial Medical Center, Nashville, TN
Outreach Team Lead
2022.08 - Current (2 years & 1 month)
Job overview
- Develop systems to increase productivity within working hours by 35% creating 0 hours of overtime.
- Problem solve to meet clients' satisfaction.
- Provide excellent customer service to clients.
- Maintain organized filing systems for all paperwork related to patient registrations.
- Grow relationships with present clients and build a rapport with clients that are onboarding.
- Manage inventory control systems, ordering supplies as needed while monitoring budgets.
- Create monthly reports through MS Excel on production and quality control.
FedEx Supply Chain, Lebanon, TN
Computer Technician I
2022.01 - 2022.08 (7 months)
Job overview
- Assist document repair processes and help streamline procedures for future technical support actions.
- Implement effective quality control measures to guarantee adherence to established standards in all work completed as the production process monitor.
Sumner Regional Medical, Gallatin, TN
Clinical Laboratory Phlebotomy Supervisor
2004.08 - 2021.07 (16 years & 11 months)
Job overview
- Supervise phlebotomy/clinical lab assistants, schedule phlebotomy team, train new team members.
- Evaluate employee skill and quality of care against performance benchmarks.
- Monitor laboratory productivity standards, providing feedback when necessary to ensure optimal performance levels are achieved.
- Manage inventory control systems, ordering supplies while monitoring budgets.
- Analyze operational data to identify areas of improvement within the department.
Education
Volunteer State Community College
Associate of Applied Science from Medical Informatics
2015-05
Skills
- Leadership
- Quality Control
- Problem-Solving
- Procedural Improvements
- Attention to Detail
- Customer Service
- Relationship Building
- Office Organization
- Data Entry
- Insurance Verification
- Documentation and Reporting
- File Maintenance
- Staff Management
- Collaboration and Teamwork
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Outreach Team Lead
HCA-TriStar Centennial Medical Center
2022.08 - Current (2 years & 1 month)
Computer Technician I
FedEx Supply Chain
2022.01 - 2022.08 (7 months)
Clinical Laboratory Phlebotomy Supervisor
Sumner Regional Medical
2004.08 - 2021.07 (16 years & 11 months)
Volunteer State Community College
Associate of Applied Science from Medical Informatics
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