Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
Hi, I’m

Stacy Evetts

Dixon Springs,TN

Summary

Detail-oriented and focused Client Service Lead with 20+ years of expertise in medical services and customer service. Offering strong leadership, proficiency in problem solving,and interdepartmental coordination. History of effectively completing quality control evaluations, leading team operations to excellence.

Overview

20
years of professional experience

Work History

HCA-TriStar Centennial Medical Center
Nashville, TN

Outreach Team Lead
08.2022 - Current

Job overview

  • Develop systems to increase productivity within working hours by 35% creating 0 hours of overtime.
  • Problem solve to meet clients' satisfaction.
  • Provide excellent customer service to clients.
  • Maintain organized filing systems for all paperwork related to patient registrations.
  • Grow relationships with present clients and build a rapport with clients that are onboarding.
  • Manage inventory control systems, ordering supplies as needed while monitoring budgets.
  • Create monthly reports through MS Excel on production and quality control.

FedEx Supply Chain
Lebanon, TN

Computer Technician I
01.2022 - 08.2022

Job overview

  • Assist document repair processes and help streamline procedures for future technical support actions.
  • Implement effective quality control measures to guarantee adherence to established standards in all work completed as the production process monitor.

Sumner Regional Medical
Gallatin, TN

Clinical Laboratory Phlebotomy Supervisor
08.2004 - 07.2021

Job overview

  • Supervise phlebotomy/clinical lab assistants, schedule phlebotomy team, train new team members.
  • Evaluate employee skill and quality of care against performance benchmarks.
  • Monitor laboratory productivity standards, providing feedback when necessary to ensure optimal performance levels are achieved.
  • Manage inventory control systems, ordering supplies while monitoring budgets.
  • Analyze operational data to identify areas of improvement within the department.

Education

Volunteer State Community College

Associate of Applied Science from Medical Informatics
05-2015

Skills

  • Leadership
  • Quality Control
  • Problem-Solving
  • Procedural Improvements
  • Attention to Detail
  • Customer Service
  • Relationship Building
  • Office Organization
  • Data Entry
  • Insurance Verification
  • Documentation and Reporting
  • File Maintenance
  • Staff Management
  • Collaboration and Teamwork
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Meditech

Timeline

Outreach Team Lead

HCA-TriStar Centennial Medical Center
08.2022 - Current

Computer Technician I

FedEx Supply Chain
01.2022 - 08.2022

Clinical Laboratory Phlebotomy Supervisor

Sumner Regional Medical
08.2004 - 07.2021

Volunteer State Community College

Associate of Applied Science from Medical Informatics

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Stacy Evetts