Stacy Francois
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Human Services Worker
Department Of Children And Family Services
07.2020 - Current
- Enhanced client satisfaction by providing timely and effective case management services.
- Improved community outreach efforts for increased program awareness and participation.
- Monitored client progress through regular follow-up appointments, adjusting service plans as needed based on changing circumstances or goals.
- Trained new staff members on agency policies, procedures, and best practices within the human services field.
- Promoted a safe environment for all clients by enforcing facility rules/regulations effectively and consistently handling challenging situations professionally.
Customer Service Representative/Assistant Manager
Circle K
06.2017 - 06.2020
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Streamlined communication channels for improved service delivery and customer relations management.
Bookseller
Nobles Santa Fe College Bookstore
08.2016 - 12.2017
- Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
- Increased store revenue by effectively managing inventory and promoting special offers and discounts.
Seasonal Sale Associates
Macy's
10.2015 - 03.2016
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Education
Associate of Arts - Health
Santa Fe College
Gainesville, FL04.2020
Standard Diploma -
Immokalee High School
Immokalee, FL05.2015
Skills
- Proficient with Microsoft Word,Excel and Powerpoint
- Conflict Resolution
- Problem Solving
- Goal Setting
- Life Skills Training
- Interpersonal Skills
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Human Services Worker
Department Of Children And Family Services
07.2020 - Current
Customer Service Representative/Assistant Manager
Circle K
06.2017 - 06.2020
Bookseller
Nobles Santa Fe College Bookstore
08.2016 - 12.2017
Seasonal Sale Associates
Macy's
10.2015 - 03.2016
Associate of Arts - Health
Santa Fe College
Standard Diploma -
Immokalee High School
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