Stacy Galindo
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven professional focused on delivering exceptional support. Successfully manages concerns and resolves conflicts. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Lead
Altar'd State
02.2022 - Current
- Lead and support management by directing activities to achieve all store goals, including guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement
- Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment
- Demonstrated proficiency in inventory management, developing schedules that optimize staffing resources, and facilitating efficient transfers to meet inventory demands, enhancing overall store performance
- Proven ability to balance multiple responsibilities while consistently meeting deadlines and exceeding performance expectations
Apparel/Jewelry Sales Associate
Walmart
05.2021 - 01.2022
- Answer customers' questions and address problems and complaints in person and via landline
- Educate customers on product and service offerings, while helping them select the ones that best fit their needs.
- Complete purchases, process payments and returns
- Stock merchandise and set up promotional displays while keeping customer areas in a clean and professional manner.
Customer Availability Process (CAP 2) Associate
Walmart
09.2020 - 05.2021
- Bag and pack materials in a stockroom for customer delivery
- Complete floor replenishment to guarantee size availability and promote customer satisfaction
- Deliver stockroom materials to internal and external customers while engaging and connecting with them.
Education
Bachelor of Arts - Biological Sciences
Miami Dade College
Miami, FL05.2025
High School Diploma -
American Senior High School
Hialeah, FL06.2020
Skills
- Community Relations
- Team Management
- Detail Oriented
- Guest Orientation
- Training and mentoring
- Fluent in English and Spanish
- Self-Directed
- Team building
- Organizational Skills
- Conflict Resolution
Certification
- Emergency Medical Responder Certificate - 05/2020 - 05/2023
Timeline
Guest Lead
Altar'd State
02.2022 - Current
Apparel/Jewelry Sales Associate
Walmart
05.2021 - 01.2022
Customer Availability Process (CAP 2) Associate
Walmart
09.2020 - 05.2021
Bachelor of Arts - Biological Sciences
Miami Dade College
High School Diploma -
American Senior High School
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