Stacy Gonzales

Helped clients to maintain healthy hair and promoted professional products to help with their hair performance.

Advised them of new and upcoming trends as I constantly sought out educational tools to enhance my performance as a stylist.

Maintained relationships and creating new ones by being consistent with my services and promoting services to my clients that would give them optimum hair care.

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments, entering sales in register for prompt customer service.
• Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments, entering sales in register for prompt customer service.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
• Maintained client treatment records and designed long-term care programs for return customers.
• Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
• Answered phone calls and emails to schedule client appointments.
• Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
• Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
• Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
• Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
• Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
• Educated clients on proper hair care techniques to promote healthier hair between appointments.
• Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.