Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Hooyman

Clintonville,WI

Summary

Successful Business Owner with a proven track record at Clintonville Riverside Golf Course, demonstrating exceptional customer service and relations skills. Expert in driving revenue growth and enhancing profitability through strategic planning and effective negotiation. Strong customer relationships and ensuring fiscal responsibility, showcasing attention to detail and determination.

Overview

15
15
years of professional experience

Work History

Business Owner

Clintonville Riverside Golf Course
12.2011 - 03.2024
  • Established strong customer relationships through communication and attentive service.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, and financial reporting.
  • Enhanced company profitability by reducing overhead costs.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and motivated employees to perform daily business functions.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Security Officer

Guardsmark Security
11.2010 - 02.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Patrolled and monitored premises by foot.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Hotel Front Desk Clerk/Front Desk Night Auditor

Hyatt Place Milwaukee
04.2009 - 11.2011
  • Welcomed each new arrival and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
  • Conducted regular security checks throughout the property, contributing to a safe environment for both guests and staff.

Education

Bachelor of Arts - Criminal Justice And Criminology

The University of Texas At Arlington
Arlington, TX

Skills

  • Customer Relations
  • Attention to Detail
  • Scheduling
  • Teamwork and Collaboration
  • Staffing oversight
  • Reliability
  • Financial Analysis

Timeline

Business Owner

Clintonville Riverside Golf Course
12.2011 - 03.2024

Security Officer

Guardsmark Security
11.2010 - 02.2012

Hotel Front Desk Clerk/Front Desk Night Auditor

Hyatt Place Milwaukee
04.2009 - 11.2011

Bachelor of Arts - Criminal Justice And Criminology

The University of Texas At Arlington
Stacy Hooyman