Stacy King
Philadelphia,PA
Summary
Dynamic professional with a proven track record at CVS Pharmacy Health, excelling in cash handling and employee training. Adept at enhancing team performance and customer satisfaction through effective staff management and mentoring. Recognized for resolving customer issues promptly, fostering a positive work environment, and driving operational excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
A leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for commitment to excellence.
Overview
25
25
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy Health
10.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Climate Staff Support
School District of Philadelphia
11.2014 - Current
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, and providing support.
- Developed strong relationships with students through communication and being attentive
- Responded sensitively and competently to students with diverse cultural backgrounds.
Clerical Assistant Intern
Children's Hospital of Philadelphia, CHOP
10.2008 - 12.2008
- Developed strong organizational skills by prioritizing multiple tasks effectively.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Area Sales Manager
Macy's
07.2006 - 07.2007
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and support among team members.
- Built lasting relationships with customers through outstanding customer service interactions.
General Sales Manager
Strawbridges
05.2000 - 06.2006
- Coached sales associates in significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and excellent customer service.
- Applied techniques and communication skills to meet personal sales objectives.
Education
High School Diploma -
Cite Business School
Philadelphia, PA05-2008
High School Diploma -
Ellerslie Secondary School
Barbados09-1989
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Staff motivation
- Customer-oriented
Timeline
Shift Supervisor
CVS Pharmacy Health
10.2022 - Current
Climate Staff Support
School District of Philadelphia
11.2014 - Current
Clerical Assistant Intern
Children's Hospital of Philadelphia, CHOP
10.2008 - 12.2008
Area Sales Manager
Macy's
07.2006 - 07.2007
General Sales Manager
Strawbridges
05.2000 - 06.2006
High School Diploma -
Cite Business School
High School Diploma -
Ellerslie Secondary School
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