Stacy Kirby
Ocala,FL
Summary
Dedicated Certified Medical Assistant with extensive experience at Florida Cancer Specialists, excelling in patient assessments and phlebotomy techniques. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Committed to maintaining HIPAA compliance and fostering a safe, welcoming environment for all patients.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Florida Cancer Specialists
Lady Lake, Florida
08.2020 - Current
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- blood draw and injections rooming patients
Medical Assistant
Pre-Admission Testing
Ocala, Florida
01.2020 - 07.2020
- Implemented care and efficiency improvements to support and enhance office operations.
- Completed EKGs and other tests based on patient presentation in office.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Healthcare Support Staffing
11.2019 - 01.2020
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Completed EKGs and other tests based on patient presentation in office.
- performance with lab draws, such as CBC's
- assisted in giving patient injections, such as procrit, growth factors. b-12.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Improved clinical workflow with introduction of electronic health records system.
Phlebotomist
Quest Diagnostics
08.2016 - 10.2019
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Provided guidance and support to laboratory personnel.
- Developed and implemented strategies to improve phlebotomy processes.
- Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
Medical Assistant
Ocala Oncology Affiliates
01.2015 - 08.2016
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Improved clinical workflow with introduction of electronic health records system.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Phlebotomist
North Florida Regional Hospital
Gainesville, FL
07.2015 - 01.2016
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Reviewed and processed requisitions for laboratory tests.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Phlebotomist
Quest Diagnostics
08.2008 - 04.2014
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
Phlebotomist
Kelly Services
02.2009 - 08.2009
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
Medical Assistant
Gainesville Hematology and Oncology
02.2008 - 11.2008
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Phlebotomist
Doctors Laboratory
12.2007 - 02.2008
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Medical Assistant
University of Florida Physicians
10.2007 - 12.2007
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant
Citrus Hematology and Oncology
Inverness, FL
08.2003 - 10.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
Associate of Science - Pharmacy Technician
Rasmussen University
Minnesota09-2025
Associate of Science - Billing And Coding
City College
Gainesville, FL07-2010
Associate of Science - Medical Assistant
Webster College
Ocala, FL07-2007
High School Diploma -
Lecanto High School
Lecanto, FL06-1993
Skills
- HIPAA compliance
- Medical terminology
- Patient documentation
- Vital sign monitoring
- Time management
- Attention to detail
- Basic life support
- Phlebotomy techniques
- Injection administration
- Sample collection procedures
- Workflow organization
- Healthcare procedures
- Direct patient care
- EMR / EHR
- Medical terminology knowledge
- Reliable team player
- Phlebotomy
- Compassionate
- Patient-focused care
- CPR
- First aid
- Patient relations
- Procedure assistance
- Valid Florida driver's license
- Reliable transportation
- Professional bedside manner
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
Florida Cancer Specialists
08.2020 - Current
Medical Assistant
Pre-Admission Testing
01.2020 - 07.2020
Medical Assistant
Healthcare Support Staffing
11.2019 - 01.2020
Phlebotomist
Quest Diagnostics
08.2016 - 10.2019
Phlebotomist
North Florida Regional Hospital
07.2015 - 01.2016
Medical Assistant
Ocala Oncology Affiliates
01.2015 - 08.2016
Phlebotomist
Kelly Services
02.2009 - 08.2009
Phlebotomist
Quest Diagnostics
08.2008 - 04.2014
Medical Assistant
Gainesville Hematology and Oncology
02.2008 - 11.2008
Phlebotomist
Doctors Laboratory
12.2007 - 02.2008
Medical Assistant
University of Florida Physicians
10.2007 - 12.2007
Medical Assistant
Citrus Hematology and Oncology
08.2003 - 10.2007
Associate of Science - Pharmacy Technician
Rasmussen University
Associate of Science - Billing And Coding
City College
Associate of Science - Medical Assistant
Webster College
High School Diploma -
Lecanto High School
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