STACY K WALLACE
LAFAYETTE,LA
Summary
Professional Secretary with over 19 years of experience managing daily administrative support tasks and operations in LPSS Carol Ann Richard Media Center. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
30
30
years of professional experience
Work History
Secretary LPSS Media Center
Lafayette Parish School System
10.2023 - 06.2025
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone system and enthusiastically greeted callers and walk in customers.
- Conducted follow-up calls or emails to clients concerning orders.
- Maintained electronic filing systems and categorized documents using Google sheets.
- Updated spreadsheets to accurately reflect accounting transactions.
- Maintained daily reports, documents and invoices.
- Interacted with vendors, and LPSS accounting employees to receive and process purchase orders through LINQ software.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Supported supervisor by managing Media Center accounts.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created the annual LPSS internal mailing system calender with route details.
Clerical Assistant
Lafayette Parish School System
03.2006 - 10.2023
- Assisting teachers and parent volunteers creating displays for classroom use
- Tracking and reporting the flow of teachers and parents using the LPSS facilities
- Composing and typing various letters and reports
- Answer calls and take messages
- Filing, copying day to day memos
- Assist with patrons instructional materials for laminating and die cut orders
- Poster creation and binding books
- Fills orders for schools and individuals from emails
- Provides support and training to Media Center patrons
- Maintains documents for the Media Centers website
- Creates Pony route calendar for LPSS
- Payment management for the Media Center
Administrator of Sales
Cajun Systems
02.1998 - 07.1999
- Manage telemarketing department
- Maintain and verify the scheduling of appointments set for sales calls
- Compile telemarketing reports for sales manager
- Assisting in the creation of market collateral and execution of marketing plan
- Scheduling of employees in the telemarking department
- Assist customers with complaints and scheduling of service calls
- Assist with month end inventory
Assistant Store Manager
Bob's Feed Store
09.1995 - 12.1998
- Manage Inventory
- Assist customers with questions regarding products
- Cashier
- Pick-up and delivery of inventory
- Make weekly cash deposits
- Stock Shelves
Education
Elementary Education
University of Louisiana at Lafayette
Lafayette, LA01.2005
High School Diploma - undefined
Acadiana High School
Lafayette, LA01.1999
Skills
- Requisition processing
- MS Word, Publisher, Google Sheets, LINQ and Canva software expertise
- Teacher relations
- Office supply inventory
- Excellent Customer Service skills
- Strong attention to detail
- Highly organized
- Managing purchasing activities
Timeline
Secretary LPSS Media Center
Lafayette Parish School System
10.2023 - 06.2025
Clerical Assistant
Lafayette Parish School System
03.2006 - 10.2023
Administrator of Sales
Cajun Systems
02.1998 - 07.1999
Assistant Store Manager
Bob's Feed Store
09.1995 - 12.1998
High School Diploma - undefined
Acadiana High School
Elementary Education
University of Louisiana at Lafayette
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