Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Interacted well with customers to build connections and nurture relationships.
Left due to new ownership/ franchise
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Food and Nutrition Dept Lead
Capistrano Unified School DistrictCapistrano Unifi
08.1998 - 11.2019
Assisted with preparation and serving of food in line with established nutrition guidelines.
Maintained food and sanitation standards to prevent food-borne illness and promote health.
Provided support to individuals with special dietary need to meet unique nutritional requirements.
Collaborated with healthcare professionals to provide optimal nutritional care for patients.
Directed and evaluated kitchen and food service staff.h
Server
Harbor House Cafe
Dana Point, CA
01.2002 - 02.2019
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Coffee Cup Cafe
Fullerton , Ca.
01.1985 - 04.1993
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Nutrition
Santa Ana College
Santa Ana, CA
07.1985
Skills
Team Leadership
Sales Activities
Team Player
outgoing personality
Great Customer skills
Certification
Food handlers card ,old bartenders certificate
I love working around
I love working with and being around customers just enjoy the fun happy atmosphere fast paced environment and sharing food that I love.
Timeline
Server
Rutabegorz
01.2023 - Current
Server
Harbor House Cafe
01.2002 - 02.2019
Food and Nutrition Dept Lead
Capistrano Unified School DistrictCapistrano Unifi