Stacy Martinez
Pecos,TX
Summary
Customer-focused professional with successful career in retail sector,.applying excellent management and customer service skills in a busy business environment.
Overview
17
17
years of professional experience
Work History
District Manager
Uncle's Convenience Stores
09.2017 - Current
- Supervised seven locations to enforce high-quality standards of operation.
- Modeled best practices for sales and customer service.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built relationships with customers and community to establish long-term business growth.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Manager
Shorty's Rental And Feed
11.2014 - 09.2017
- Managed rental counter and showroom.
- Provided excellent customer service for equipment rentals, as well as any subsequent equipment issues.
- Maintained professional, organized, and safe environment for employees and patrons.
- Purchasing of all feed and showroom supplies.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Wood's Boots
09.2006 - 11.2014
- Manager of western wear store.
- Training, scheduling, and supervising 6-9 employees
- Promoting a good store environment and excellent customer service.
- Providing positive resolution to customer complaints.
Education
Radiology
Odessa College
Odessa, TXSkills
- Staff Management
- Customer Service
- Organizational Analysis
- Location Auditing
- P&L Responsibility
- Shrink Minimization
Timeline
District Manager
Uncle's Convenience Stores
09.2017 - Current
Manager
Shorty's Rental And Feed
11.2014 - 09.2017
Manager
Wood's Boots
09.2006 - 11.2014
Radiology
Odessa College
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