Summary
Overview
Work History
Education
Skills
Timeline
Generic

STACY MILLER

WICHITA FALLS,US

Summary

Revenue Cycle Manager with extensive experience in managing and optimizing revenue cycles within the healthcare with over 20 years of experience, adept at analyzing revenue data to identify improvement opportunities and implementing practices to enhance operational effectiveness. Proficient in medical billing, claims processing, and ensuring compliance with industry standards.

Overview

23
23
years of professional experience

Work History

Revenue Cycle Manager

North Texas Arthritis & Rheumatology
03.2025 - 07.2025
  • Managed revenue cycle reports to track performance metrics that led to noticeable results in operational effectiveness and increased revenue.
  • Analyzed trends in revenue data to identify improvement opportunities.
  • Maintained comprehensive revenue data reports, ensuring compliance and enhancing the accuracy of financial forecasting.
  • Presented a data-driven approach that strengthened overall revenue cycle management.
  • Implemented new practices, enhancing team cohesion and driving collective success.

Revenue Cycle Specialist

Dr. Eid B. Mustafa, Plastic Surgery Center
05.2015 - 06.2024
  • Posted payments from various sources, maintaining balanced end-of-day reports.
  • Appealed denied claims, leveraging medical policies and associations for resolutions.
  • Generated and tracked A/R reports, created and implemented detailed follow-up actions.
  • Managed prior authorizations, ensuring thorough documentation.
  • Streamlined claims submission process, ensuring timely approvals and minimizing denials.
  • Collaborated with patients by providing clarity on their insurance processes.

Receptionist

Dr. Eid B. Mustafa, Plastic Surgery Center
05.2015 - 06.2024
  • Prepared patient charts ahead of appointments, ensuring insurance verification and streamlined readiness for in clinic and surgery days.
  • Greet and assist patients and visitors, ensuring smooth office flow and communication.
  • Handled multi-line phone inquiries professionally, ensuring accurate information entry.
  • Coordinate medical record requests and manage office communications, enhancing operational efficiency.
  • Monitored compliance with HIPAA and OSHA guidelines, ensuring the secure handling of patient information and minimizing risks.
  • Coordinated with referring physicians for patient appointments, improving referral processes and strengthening professional relationships.

Billing/Insurance

Wilbarger General Hospital Home Health
11.2014 - 05.2015

Claims Processer/Member Customer Service/Predeterminations

Blue Cross Blue Shield of Texas
07.2002 - 02.2011

Education

High School Diploma -

Vernon High School
2102 Yucca Ln, Vernon, TX 76384

Skills

  • Microsoft office proficiency
  • Excellent communication
  • Cash handling
  • Multitasking
  • Reliability
  • Accounts receivable management
  • Patient relationship development
  • Knowledge of medical billing procedures and standards including CPT and ICD 10 codes
  • Teamwork and collaboration
  • Attention to detail
  • Organizational skills
  • Task prioritization
  • Professionalism
  • Adaptability
  • Debt collection strategies
  • Data entry proficiency
  • Adaptable and flexible

Timeline

Revenue Cycle Manager

North Texas Arthritis & Rheumatology
03.2025 - 07.2025

Revenue Cycle Specialist

Dr. Eid B. Mustafa, Plastic Surgery Center
05.2015 - 06.2024

Receptionist

Dr. Eid B. Mustafa, Plastic Surgery Center
05.2015 - 06.2024

Billing/Insurance

Wilbarger General Hospital Home Health
11.2014 - 05.2015

Claims Processer/Member Customer Service/Predeterminations

Blue Cross Blue Shield of Texas
07.2002 - 02.2011

High School Diploma -

Vernon High School

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