Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacy Morrell

Ogden

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Loan Processor

America First Credit Union
Ogden
10.2021 - Current
  • Provided excellent member service while helping members with the finalization of their loan applications.
  • Assisted borrowers with questions regarding their loans after closing.
  • Communicated with members via telephone or email to obtain additional documentation required for loan processing.
  • Monitored and ensured timely processing of loan applications.

Lead Teller

America First Credit Union
Hill Air Force Base
02.2018 - Current
  • Led weekly staff meetings to discuss goals, objectives, and performance metrics.
  • Coordinated scheduling of teller staff to ensure adequate coverage during peak hours.
  • Performed regular audits on teller drawers to maintain accuracy and prevent fraud.
  • Resolved customer complaints and inquiries, providing exceptional service and retaining client loyalty.

Teller

America First Credit Union
Hill Air Force Base
08.2014 - Current
  • Provided exceptional customer service while accurately processing routine transactions.
  • Balanced cash drawers on a daily basis.
  • Performed daily reconciliation of teller drawer within established limits.
  • Obtained my Level 5 Teller Certification.

Education

High School Diploma -

Fremont High School
Plain City, Ut
05-2006

Skills

  • Time management
  • Problem resolution
  • Sound judgment
  • Dedicated work ethic
  • Processing procedures
  • Member service

Certification

  • Back Up Lead Teller Certified
  • Lead Teller Certified
  • Grocery Store Lead Teller Certified
  • Graduated from Management in Motion in 2019
  • Completed Crucial Conversations Training

Timeline

Loan Processor

America First Credit Union
10.2021 - Current

Lead Teller

America First Credit Union
02.2018 - Current

Teller

America First Credit Union
08.2014 - Current

High School Diploma -

Fremont High School

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