Stacy Perares
Orlando,Florida
Summary
Versatile and dynamic professional with extensive experience in international and U.S. airline operations, including Emirates Airlines, PSA Airlines, and Breeze Airways. Adept at delivering world-class customer service, managing inflight operations, and ensuring passenger safety and comfort. Experienced in healthcare operations, having co-managed an IV infusion services business with responsibilities in operations, marketing, sales, and team leadership. A strong communicator, problem-solver, and team player, thriving in fast-paced, high-pressure environments while consistently upholding excellence and professionalism.
Overview
14
14
years of professional experience
Work History
Flight Attendant
Breeze Airways
Orlando, FL
06.2025 - Current
- Deliver exceptional inflight service while ensuring passenger safety and comfort
- Conduct safety demonstrations and ensure full compliance with aviation regulations
- Respond effectively to passenger needs, including medical situations and onboard emergencies
- Maintain professionalism while managing multiple responsibilities in a fast-paced environment
- Represent the airline brand through elevated hospitality and service excellence
Flight Attendant
Psa Airlines
Charlotte, NC
02.2025 - 05.2025
- Ensured passenger safety and compliance with all FAA regulations and company policies
- Conducted pre-flight safety checks and delivered safety demonstrations
- Provided high-level customer service in a safety-critical, time-sensitive environment
- Assisted in handling onboard emergencies and medical incidents with composure
- Collaborated with crew members to support on-time performance and operational efficiency
- Resolved passenger concerns with professionalism, empathy, and strong communication
Business Manager
IVLIV Hydration & Beyond
Altamonte Springs, FL
09.2022 - 08.2024
- Co-managed an IV infusion service, overseeing operations, nurse dispatching, scheduling, and client relations.
- Increased visibility and client acquisition through effective sales and marketing strategies.
- Ensured regulatory compliance, managed financial operations, and recruited/trained staff to uphold service standards.
- Provided tailored in-home and on-site IV treatments, boosting customer satisfaction.
Cabin Crew
Emirates Airlines
Dubai, United Arab Emirates
06.2019 - 09.2022
- Delivered outstanding customer service on international flights, ensuring the safety and comfort of passengers.
- Conducted pre-flight safety checks, demonstrated safety procedures, and responded to emergency situations, such as medical crises and evacuations.
- Worked in collaboration with a multicultural team to offer a seamless, exceptional inflight experience.
- Managed onboard service operations, including meal and beverage service, duty-free sales, and premium-class services.
- Recognized for exceptional performance, with multiple commendations from passengers and senior crew members.
Administrative Assistant
GAP Studios
Sydney, Australia
03.2019 - 06.2019
- Built positive client relationships through exceptional service.
- Managed sessions and events for Sydney and Brisbane branches.
- Developed rapport with clients through effective communication and personalized service.
- Trained new team members, enabling smooth integration and performance.
- Managed email inquiries, providing prompt and professional responses.
- Utilized upselling techniques to drive sales and boost company revenue.
- Processed sales transactions and submitted invoices accurately.
- Organized and maintained documents and files for easy access.
- Answered client calls, offering assistance and information as needed.
- Directed phone calls to appropriate personnel to ensure smooth communication.
Receptionist and Front Desk Associate
Princesa Garden Island Resort & Spa
Puerto Princesa City, Philippines
09.2016 - 05.2017
- Managed guest reservations and provided key information.
- Processed registration for confirmed bookings.
- Checked room availability and coordinated reservations.
- Promoted rooms and resort services through upselling.
- Coordinated room status with housekeeping and special requests with in-room dining.
- Notified housekeeping of check-outs, early check-ins, and special requests.
- Posted credit charges to guests' folios accurately.
- Assisted guests with information and services.
- Handled cash and submitted it to Finance for safekeeping.
- Supported front desk operations and customer needs.
- Chauffeured high-profile individuals such as international dignitaries and celebrities.
- Welcomed and directed guests in the lobby, resolving concerns.
- Managed incoming calls and routed them to the appropriate departments.
Public Relations
City Tourism Department
Palawan, Philippines
10.2012 - 10.2013
- Welcomed guests warmly and professionally.
- Escorted high-profile individuals, including Prime Ministers and Presidents.
- Managed guest reservations efficiently and accurately.
- Sent tokens and souvenirs to tourists and guests.
- Supported the city government’s mission and vision.
- Built strong rapport with guests.
Education
Bachelor of Science - Tourism And Hospitality Management
Palawan State University
Puerto Princesa City, Palawan04.2018
Skills
- Conflict Resolution & De-escalation – Managing passenger concerns professionally
- Customer Service Excellence and
Upselling & Duty-Free Sales - Shift & Crew Coordination
- Cultural Sensitivity & Multilingual Communication
- Policy & Regulatory Compliance
- Safety & Security Awareness
References
Meriel Donahey from Breeze Airways
meriel.donahey@flybreeze.com
+1 (615) 500-0313
Monday Fraley from Breeze Airways
monday.Carla.fraley@flybreeze.com
+1 254 630 8990
Paolo Zechariah Dominguez from IVLIV Hydration & Beyond
+1 813 638 2496
Naomi Musacchio from Emirates Airlines
+971 58 604 4038
Sandrine S. Le Blanc from City Government
sandrine.stoelzaed16@gmail.com
+63 917 624 3283
Kishmat Maharjan from GAP Studios
+61 413 044 135
Education and Training
- FAA Certified Flight Attendant – Compliant with all U.S. Federal Aviation Administration safety regulations
- Emergency Medical Training / CPR & First Aid – Certified in passenger medical emergency response
- Inflight Safety & Emergency Procedures – Safety demonstrations, evacuation procedures, and fire suppression
- Aviation Security Training – Threat assessment, unruly passenger management, and regulatory security compliance
- Customer Service & Hospitality Training – Premium inflight service standards, conflict resolution, and high-value passenger care
- Multicultural Crew & Cultural Sensitivity Training – Effective collaboration with international teams (Emirates experience)
- Upselling & Duty-Free Sales Training – Techniques for onboard retail and premium service offerings
- Crew Resource Management (CRM) – Coordinating with pilots and cabin crew for operational safety and efficiency
- Safety Equipment & Emergency Systems Training – Life vests, slides, oxygen masks, and onboard fire equipment
- Food Handling & Sanitation Training – Safe meal and beverage service under airline standards
- Fatigue Management & Time-Sensitive Operations Training – Maintaining alertness and performance during long-haul and irregular operations
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Flight Attendant
Breeze Airways
06.2025 - Current
Flight Attendant
Psa Airlines
02.2025 - 05.2025
Business Manager
IVLIV Hydration & Beyond
09.2022 - 08.2024
Cabin Crew
Emirates Airlines
06.2019 - 09.2022
Administrative Assistant
GAP Studios
03.2019 - 06.2019
Receptionist and Front Desk Associate
Princesa Garden Island Resort & Spa
09.2016 - 05.2017
Public Relations
City Tourism Department
10.2012 - 10.2013
Bachelor of Science - Tourism And Hospitality Management
Palawan State University