Stacy Pottie
ALBUQUERQUE,NM
Summary
Knowledgeable Director of Operations with proven track record in optimizing operational efficiency and streamlining processes. Successfully managed large teams and implemented strategic initiatives that improved productivity and reduced costs. Demonstrated leadership and problem-solving skills to drive continuous improvement and achieve organizational goals.
Overview
15
15
years of professional experience
Work History
Director of Operations and FSQA
Aliya's Foods USA
07.2024 - Current
- Relocated to guide daily operations of all departments of newly acquired American facility
- Lead successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with existing senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines to align with the parent manufacturing site.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, customers, brokers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to increase finished goods production 600%.
- Improved operational efficiency by streamlining processes and implementing innovative solutions to increase capacity with existing processes.
- Established and monitored quality assurance standards to achieve SQF rating of 97% in first year.
- Obtained FDA, USDA, SQF, Organic, and Project Non-GMO in the first 6 months of operation.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Developed and implementation of new ERP system, Deacom, ensuring smooth transition and minimal disruption to business operations.
- Managed inventory control systems, optimizing production and stock levels and reducing waste.
Director of Operations
Aliya's Foods Ltd.
06.2021 - 07.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Coordinated the requirements of the FSQA and H&S departments within operational functions and training
- Developed, implemented, and monitored day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of KPIs
- Analyzed daily output, labour, and waste to identify and create efficiencies in areas of improvement
- Assessed labour needs to ensure resources are not wasted, while also providing appropriate number and skill of workers to maximize quality, safe, output
- Identified, trained and implemented new technologies, such as Dayforce and Deacom.
- Provided support and career development of production and sanitation Supervisors
- Oversaw production schedule to ensure efficiency and timely order fulfillment
- Participated on board of directors and provided regulatory guidance
- Designed lean manufacturing production layout of new 100,000sq/ft manufacturing facility
- Key role in the relocation of operations into new facility, while minimizing impact to order fulfillment
QA Manager
Aliya' Foods Litd.
06.2019 - 06.2021
- Responsible for developing, validating, and implementing a food safety program in accordance with HACCP, GMP, SQF, FDA & USDA food safety standards and regulations
- Assessed and managed risks associated with new products, production changes, and process changes
- Pioneered new paperless data system, eliminating the need for paper filing systems and manual verification
- Provided technical support to operations, maintenance, sanitation, logistics, procurement, sales, and regulatory affairs
- Liaised with federal inspectors and officials
- Managed, trained, and provided guidance to QA team
- Performed mock recalls and validated the traceability system functions as planned
- Lead successful 3rd party audits and maintained a score greater than 96%
- Conducted investigations, food safety assessments, root cause analysis and corrective actions in the event of a deviation
- Managed customer complaints as the primary contact and completes a though investigation
Operators Manager
The Crisp Bakery
03.2016 - 05.2019
- Head of manufacturing facility
- Increased output from 3 skids a day to 22 per day in first 3 months
- Expanded team from 7 employees to 85 in first year
- Eliminated contract sanitation company, saving over 250k in the first year
- Obtained certificates in SQF, Organic, and Non-GMO
- Responsible for overall operation, including quality, regulatory affairs, maintenance, R&D, logistics, production, purchasing, and change management
- Developed hundreds recipes, resulting in 27 products over 47 product lines
- Developed and mentored staff to grow within the company
- Developed, implemented, reported metrics and trending on cost, waste and production output to identify and improve bottlenecks
Operations Manager
Aliya's Foods Ltd.
01.2014 - 03.2016
- Responsible for overall plant operation
- Eliminated contractor services saving 350K in the first year
- Established high standing compliance with CFIA
- Coordinated Exports
- Lead implementation of ERP system – 12 month project
- Developed and implemented OH&S program
- Lead several successful 3rd party and customer audits
- Developed, implemented, reported metrics and trending on cost, waste and production output to identify and improve bottlenecks
Federal Food Processing Specialist Inspector
Canadian Food Inspection Agency
11.2010 - 01.2014
- Coordinated regulatory surveillance of 18 manufacturing facilities with Edmonton Area
- Conducted audits of high risk meat processing facilities over Alberta
- Enforced federal regulations
- Specialized in HACCP, FSEP, and food processing
- Acted for EG–05 Meat Hygiene Supervisor
- Head trainee for new inspectors
- Lead multiple recalls, operation suspensions, and other enforcement activities
- Conducted import/export inspections
- Effectively reviewed, inspected, and rated new establishment license & registration applications
Technical Quality Specialist
Ascenta Health
06.2010 - 11.2010
- Developed policies, procedures, SOPs
- Performed quality checks and assessment
- Conducted R&D trials resulting in new flavour profiles for a new product line (liquid flavored fish oil)
- Created product specifications and taste testing procedures
Education
Bachelor of Science - Applied Human Nutrition and Food Science
Mount Saint Vincent University
Bedford, NS01.2010
Skills
- Operational efficiency
- Strategic planning and execution
- Business management
- Process improvement
- Quality assurance
- Cost control
- Performance analysis
- Risk mitigation
- KPI tracking
- Data analysis
- Proficient in Software Applications
Timeline
Director of Operations and FSQA
Aliya's Foods USA
07.2024 - Current
Director of Operations
Aliya's Foods Ltd.
06.2021 - 07.2024
QA Manager
Aliya' Foods Litd.
06.2019 - 06.2021
Operators Manager
The Crisp Bakery
03.2016 - 05.2019
Operations Manager
Aliya's Foods Ltd.
01.2014 - 03.2016
Federal Food Processing Specialist Inspector
Canadian Food Inspection Agency
11.2010 - 01.2014
Technical Quality Specialist
Ascenta Health
06.2010 - 11.2010
Bachelor of Science - Applied Human Nutrition and Food Science
Mount Saint Vincent University