Stacy Putman
Ithaca,NY
Summary
Proficient office manager with over 4 years of experience in streamlining operations and improving workflow. Known for exceptional organizational skills, attention to detail, and successful coordination of cross-departmental communication, contributing to enhanced team performance.
Overview
8
8
years of professional experience
Work History
Office Manager
Crothall Healthcare
Ithaca, NY
04.2025 - Current
- Coordinated daily office operations to enhance workflow efficiency.
- Managed inventory and procurement of office supplies to maintain availability.
- Supported onboarding processes for new hires, ensuring smooth integration.
- Maintained communication between departments to facilitate project collaboration.
- Organized office events and activities to foster team engagement.
- Conducted regular maintenance checks on office equipment for optimal functionality.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Implemented filing system improvements to streamline document retrieval.
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by XX%
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
- Prepared reports on office expenses, budget variances, and operational performance for senior management review
Court Clerk
Newfield Town Court
Newfield, NY
04.2024 - 08.2025
- Processed court documents and filings following established protocols.
- Maintained accurate case records using electronic case management systems.
- Assisted in scheduling court hearings and coordinating calendars for judges.
- Responded to inquiries from the public regarding court procedures and case statuses.
- Supported legal staff by preparing files and compiling evidence for upcoming trials.
- Ensured compliance with local, state, and federal regulations in court operations.
- Streamlined data entry processes to enhance accuracy and efficiency in record-keeping.
- Trained new clerks on office procedures and best practices for case management systems.
- Provided assistance to attorneys and court personnel in courtroom
- Managed confidential information securely, upholding the integrity of the court system.
Surgical Coordinator
Guthrie Clinic
Ithaca, NY
01.2022 - 04.2025
- Coordinated surgical schedules to optimize operating room utilization and enhance patient throughput.
- Streamlined patient intake processes, improving communication between departments and reducing wait times.
- Implemented electronic medical record updates, ensuring accuracy in patient information and surgical documentation.
- Collaborated with surgeons and clinical staff to resolve scheduling conflicts and improve workflow efficiency.
- Trained new team members on procedures and software systems to ensure seamless integration into the surgical coordination process.
- Led initiatives for process improvements that increased patient satisfaction scores related to pre-operative care experiences.
- Developed training materials for staff, enhancing knowledge of compliance regulations and best practices in surgical coordination procedures.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
Lead Admitting Receptionist
Cayuga Medical Center
Ithaca, NY
07.2018 - 12.2021
- Managed patient admissions and registrations with accuracy and efficiency.
- Coordinated communication between patients, families, and healthcare providers to enhance service delivery.
- Utilized electronic health record systems to maintain up-to-date patient information and streamline processes.
- Trained new staff on admission procedures and customer service standards to ensure consistency in operations.Verified patient details and insurance coverage and collected co-pays.
- Registered patients for labs, surgeries and radiology.
- Reviewed hospital schedule and confirmed arrival times.
- Received and routed laboratory results to correct clinical staff members.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
Business Administration
Corning Community College
Corning, NYHigh School Diploma -
Corning Painted Post West High School
Corning, NY06-1991
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Clerical support
- Credit and collections
- Account reconciliation
- Mail handling
Timeline
Office Manager
Crothall Healthcare
04.2025 - Current
Court Clerk
Newfield Town Court
04.2024 - 08.2025
Surgical Coordinator
Guthrie Clinic
01.2022 - 04.2025
Lead Admitting Receptionist
Cayuga Medical Center
07.2018 - 12.2021
Business Administration
Corning Community College
High School Diploma -
Corning Painted Post West High School