Stacy Roberts

• Managed day-to-day business operations
• Consulted with customers to assess needs and propose optimal solutions
• Created one of a kind, hand crafted custom items
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs

• Safely transported packages as a Driver at Ontrac from Aug 2023 to Feb 2024
• Achieved 98% on-time delivery rate, exceeding company average
• Demonstrated excellent navigation skills and knowledge of local routes
• Resolved delivery discrepancies swiftly, enhancing customer satisfaction
• Contributed to 10% increase in route efficiency through innovative route planning

• Efficiently picked and packed orders in a fast-paced warehouse environment
• Achieved a 98% accuracy rate, exceeding company average
• Mastered use of warehouse management systems and RF scanners
• Solved inventory discrepancies, reducing order errors by 20%
• Boosted warehouse productivity by 15% through innovative packing methods

• Maintained effective schedule balance between rest periods, active play and instruction
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
• Enforced rules and managed behavior through developmentally appropriate discipline
• Met with parents about daily activities, positive developments and issues

Manages the front desk and New membership registration

• Communicated updates on task completion to supervisors, maintaining smooth operations
• Educated newer members on platoon inner workings, answered questions and provided advice on daily duties
• Prepared mission equipment for deployment and secured vehicles prior to transport
• Operated medical equipment, tracked patients and provided medical help and support

• Conducted group lessons for diverse age ranges, ensuring an engaging and inclusive experience for all participants.
• Assisted in the training of new instructors, sharing expertise and best practices to ensure a high standard of teaching across the team.
• Maintained accurate records of student progress, allowing for effective communication with parents or guardians regarding their child''s development.
• Served as a positive ambassador for the sport by encouraging new participants through friendly interactions on and off the slopes.

• Worked in the NJ location from 2001-2005 overnight shift bc I also had a day job. Then worked at the Reno, NV location from 2005-2007 also overnight shift because I taught snowboarding during the day in the winter
• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as Number pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.