Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stacy Rodriguez

Monterey Park,CA

Summary

Detail-oriented Guest Advocate with exceptional communication skills and a strong focus on understanding customer needs. Committed to enhancing guest satisfaction through effective problem resolution and positive relationship building.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Advocate

Bingo General Merchandise
Los Angeles, CA
06.2024 - 12.2025
  • Assisted customers in locating products and provided knowledgeable recommendations.
  • Processed transactions efficiently while maintaining accurate cash handling procedures.
  • Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
  • Maintained organized product displays to improve shopping experience and accessibility.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.

Education

Ramona Convent Secondary School
Alhambra, CA
05-2026

Skills

  • Stress tolerance
  • Guest relations
  • First aid training
  • Language proficiency
  • Work prioritization
  • Understanding customer needs
  • Exceptional communication

Certification

  • Adult and Pediatric First Aid/CPR/AED, American Red Cross - 1/8/2026 - 1/8/2028

Languages

Spanish
Native or Bilingual

Timeline

Guest Advocate

Bingo General Merchandise
06.2024 - 12.2025

Ramona Convent Secondary School
Stacy Rodriguez