Stacy Shipe
Corporate Front Desk
FORT WAYNE,IN
Summary
Accounts receivable professional handling collections, invoice review, and status reporting for freight accounts. Follows up on late invoices with 10+ collections calls per week, reconciles contract details, and resolves billing issues with vendors and carriers to protect receivables accuracy. Ready for an Accounts Receivable Specialist role that requires steady follow-through and clean reporting.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist
Lassus Bros Oil Inc
07.2019 - Current
- Process [number] customer payments daily and apply them to the correct accounts.
- Handle incoming calls and greet visitors while maintaining a professional front desk experience.
- Review invoices and billing details to support timely account follow-up and payment coordination.
- Organize records and files to keep customer information easy to retrieve and update.
- Track account balances and follow up on overdue items with clear, professional communication.
Temp Worker
Tower Staffing Solutions
01.2019 - 06.2019
- Prepared billing documents and verified supporting details before forwarding completed files for review.
- Reconciled account balances against invoices, payment records, and supporting documents to identify discrepancies.
- Entered payment details into billing records and routed unresolved items for further review.
- Reviewed vendor statements and matched charges to purchase orders, invoices, and payment entries.
- Maintained organized records for invoices, receipts, and supporting paperwork to support timely retrieval.
Billing Specialist
MERICA LOGISTICS
01.2018 - 01.2019
- Monitored outstanding accounts and pursued collection activity on unpaid invoices with consistent follow-up.
- Tracked invoice receipt timing, identified late invoices, and contacted vendors to obtain missing paperwork.
- Prepared freight customer invoices with proper backup and accurate rates using invoice processing and billing systems and software.
- Reviewed contracts to verify billing accuracy and supported account reconciliation and spreadsheet-based review work.
- Resolved billing issues with vendors and carriers while supporting billing dispute resolution and collections management.
Data Entry Associate
E-Team
10.2017 - 12.2017
- Revised departmental standard operating procedures and database entries to reflect current practices.
- Sorted and reviewed digital files against source documents to maintain organized, accurate records.
- Applied spreadsheets and document control to support consistent records management across the temporary assignment.
Billing Specialist
BOHREN LOGISTICS
01.2012 - 06.2017
- Prepared freight invoices for electronic delivery or mailing, matching billing method to customer requirements.
- Managed weekly Owner Operator payroll settlements and tracked payment details through billing systems.
- Implemented McLeod software to improve billing accuracy and streamline invoice processing.
Education
Cosmetology license - Cosmetology
Blanco Blanco Cosmetology school
Billings, MT07-1990
Skills
Invoice processing
Account reconciliation
Spreadsheets
Invoice preparation
Billing systems and software
Collections management
Payment posting
Vendor statement reconciliation
Accounts receivable aging
Payment application
Credit memo processing
Cash application
Month-end close support
Billing dispute resolution
Records management
Purchase order processing
Customer account maintenance
Accounting software
Document control
Timeline
Front Desk Receptionist
Lassus Bros Oil Inc
07.2019 - Current
Temp Worker
Tower Staffing Solutions
01.2019 - 06.2019
Billing Specialist
MERICA LOGISTICS
01.2018 - 01.2019
Data Entry Associate
E-Team
10.2017 - 12.2017
Billing Specialist
BOHREN LOGISTICS
01.2012 - 06.2017
Cosmetology license - Cosmetology
Blanco Blanco Cosmetology school