Russell Stone
LaRue,TX
Summary
Seasoned Shop Owner with background in managing daily operations, staff supervision, and inventory control. Known for strong leadership skills coupled with ability to develop and implement effective sales strategies. Demonstrated success in fostering positive customer relationships resulting in increased customer satisfaction and loyalty. Exceptional problem-solving abilities that drive business performance.
Overview
34
34
years of professional experience
Work History
Shop Owner
Stones Auto Works
Tyler , TX
1998.06 - 2024.09
- Provided excellent customer service to ensure customer satisfaction.
- Maintained inventory levels by ordering stock as needed.
- Processed payments, calculated taxes, and prepared invoices for customers.
- Planned in-store displays to attract shoppers and promote products.
- Handled customer inquiries, complaints, and returns professionally.
- Trained employees according to specifics of role and company values.
- Directed and managed employees to consistently meet performance targets.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Account Manager
Coca-Cola Ent.
Tyler , TX
1990.05 - 2004.08
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Participated in negotiations with vendors regarding product purchases or contracts.
Education
High School Diploma -
Robert E. Lee
4500 Red Raider Dr, Tyler, TX 757031990-05
Some College (No Degree) - Buisness Management
Tyler Junior College
1327 S Baxter Ave, Tyler, TX 75701Skills
- Customer service expertise
- Customer service background
- Administrative Oversight
- Business Development
- Training and development
- Client Service
- Project estimating
- Team Oversight
- Staff Management
- Profit and Loss
- Staff training and development
- Staff hiring
- Relationship Building
- Project Management
Accomplishments
- Product presentation Award
- Service and Safety Awards
References
References available upon request.
Timeline
Shop Owner
Stones Auto Works
1998.06 - 2024.09
Account Manager
Coca-Cola Ent.
1990.05 - 2004.08
High School Diploma -
Robert E. Lee
Some College (No Degree) - Buisness Management
Tyler Junior College
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