Stacy Ann Gomez
Baltimore,MD
Summary
Dedicated Lead Medical Assistant with extensive experience in optimizing patient flow and managing daily clinic operations. Strong skills in team collaboration and problem-solving have led to improved patient care and staff efficiency.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Lead Medical Assistant
Michael A Randolph
Baltimore, MD
03.2022 - Current
- Supervised daily operations of medical office ensuring efficient patient flow and optimal scheduling.
- Trained and mentored junior medical assistants on clinical procedures and patient care best practices.
- managed electronic health records and endured data accuracy
- Communicated with patients regarding treatment plans and follow-ups
- maintained inventory of medical supplies and ordered as needed
- guided patient to room, recorded vital signs , discussed patient medical history and entered information for physician or other clinical staff to review
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient
- Coordinated communication between healthcare providers, patients, and insurance companies to enhance service delivery.
- set up, cleaned and stocked examination rooms with medical supplies
Assistant Store Manager
Royal Farms
Baltimore, MD
11.2015 - 07.2022
- Led daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Trained and mentored staff on customer service excellence and operational best practices.
- Implemented promotional strategies to enhance sales performance and customer engagement.
- Coordinated merchandise displays to enhance product visibility
- monitored compliance with health and safety regulations in the store
- resolved customer complaints efficiently to maintain satisfaction levels
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary
- Provide leadership support during peak business hours
Education
High School Diploma -
William Knibb High
Trelawny, JamaicaCertificate in Medical Assistant -
Fortis Institute
Towson09-2023
Skills
- Electronic health record
- patient scheduling
- clinical assistance
- team collaboration
- problem solving
- time management
- clinical flow management
- vital signs monitoring
- wound care
- staff training
Certification
- CCMA - Certified Clinical Medical Assistant
- National Healthcare Association - 04/2026
Timeline
Lead Medical Assistant
Michael A Randolph
03.2022 - Current
Assistant Store Manager
Royal Farms
11.2015 - 07.2022
High School Diploma -
William Knibb High
Certificate in Medical Assistant -
Fortis Institute