Stacy Jo Hull
Chambersburg,PA
Summary
Experienced Claims Representative successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with planning and problem-solving abilities. Offering 44 years of experience and willingness to take on any challenge.
Overview
22
22
years of professional experience
Work History
Claims Representative
Social Security Adminstration
08.2001 - 09.2023
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims.
- Examined reports, accounts, and evidence to determine integrity and accuracy before transferring claim for a determination.
- After a claim was approved a follow up was done prior a claimant receiving funds.
- Trained new Claims Representatives on company policies, procedures.
- Conducted detailed assessments of claims documents, ensuring accuracy and completeness.
- Followed up with customers on unresolved issues.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Communicated effectively with coworkers and other agencies to get claims resolved.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Resolved issues with clients on the phone and in person when other staff was unable to satisfy their demands.
Education
Associate of Arts - Business
Hagerstown Business College
Hagerstown, MD06.2005
Skills
- Microsoft Office
- Interpersonal Communication
- Time Management
- Decision-Making
- Customer Service
- Organizing and Prioritizing Work
Additional Information
I have been involved with the Girl Scouts since 1998. I have been a leader, assistant leader, and organized and ran their cookies sales and cookie cupboard for 10 years.
I volunteer at Franklin Fire Co.. I have been involved with the department for 40 years. I am currently an officer as assistant treasurer and have served in other office positions as well throughout the years.
Timeline
Claims Representative
Social Security Adminstration
08.2001 - 09.2023
Associate of Arts - Business
Hagerstown Business College
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