Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Ryan Stubbs

Thomaston,GA

Summary

Dynamic professional with a proven track record in lead generation and customer service, exemplified during my tenure at Windstream. Skilled in sales development and customer retention, I leverage competitor research and negotiation tactics to exceed targets. My approach, blending cold-calling proficiency with engaging customer interactions, has consistently driven success and satisfaction.

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.

Overview

15
15
years of professional experience

Work History

Sales Representative

Windstream
04.2023 - 07.2024
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained a monthly quota of above 20 sales per month.

Plumber Foreman

ProCharged Septic
03.2022 - 03.2023
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Selected type and size of piping required for each project.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Complied with state plumbing codes throughout duration of each project.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Repaired plumbing systems, components, and equipment.
  • Cut openings in structures to accommodate pipes and pipe fittings with a dry wall knife and pipe .
  • Filled pipe systems with water and air to determine location of leaks.
  • Offered guidance and training to junior team members.

Warehouse Worker

Dollar General Distribution Center
09.2021 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.
  • Assembled pallets and crates for secure transportation of materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Pipe Layer

Silver Pipeline and Grading
09.2020 - 08.2021
  • Assembled and installed underground pipe, fittings, and valves of various sizes.
  • Checked and tested underground gas lines and pipes to verify proper functionality.
  • Used hand signals to direct equipment operators and alert to hazards.
  • Handled all repairs for sanitary and storm water sewer structures and pipe systems.
  • Observed all safety measures and company equipment policies to prevent job site accidents.
  • Installed new hydrants, valves and lines to meet fire department needs and protect residents.
  • Covered completed pipes with earth or materials and prepared sites for grading.
  • Graded or leveled trench bases using tamping machines or hand tools.
  • Reviewed schematics and measured pipes to make accurate cuts.
  • Used equipment such as rollers, dump trucks and front-end loaders to move important supplies.
  • Checked slopes for conformance to requirements using levels or lasers.
  • Read and understood drawings, written instructions and blueprints to plan work and layout pipe.
  • Followed plans to locate existing utilities prior to digging and flagged locations for operators.
  • Strengthened communication skills through regular interactions with others.

Machine Operator

Interfor
03.2017 - 10.2020
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Complied with company and OSHA safety rules and regulations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Operated and controlled gang saw.
  • Quickly shut down equipment in emergency situations following protocols.

Low Voltage Installer

Jerome Ducroiset
01.2020 - 07.2020
  • Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
  • Identified problematic components and wiring issues and applied troubleshooting techniques.
  • Demonstrated system use, maintenance and care to customers.
  • Trained newly hired technicians on proper installation of low voltage wiring systems.
  • Mounted panels for motion detectors, keypads and controls.
  • Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
  • Followed state and local building regulations based on National Electrical Code.
  • Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
  • Troubleshot and repaired malfunctioning systems and components.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.

Kiln Operator

Jordan Forest Products Llc
04.2014 - 11.2016
  • Checked temperature control to maintain proper conditions.
  • Reduced and eliminated downtime to drive quality of products.
  • Performed inspections throughout processes to meet quality standards.
  • Leveraged measuring equipment to obtain proper weights.
  • Observed, maintained and addressed issues to prevent and reduce waste.
  • Maintained work area and equipment to comply with company and sanitary standards.
  • Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.
  • Documented daily activities efficiently and accurately with accurate company logs.
  • Operated equipment such as lift trucks, bobcats and cranes to transport materials and products.
  • Kept operations in compliance with company targets, safety requirements and legal statutes.
  • Carefully reviewed daily work orders to maintain accuracy, reduce material waste and increase overall productivity.
  • Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets.
  • Monitored flow, temperature and belt speed to keep smooth production.
  • Scheduled and performed informal inspections to identify safety and operational concerns.
  • Closely watched employee use of lift trucks equipment, maintaining high standards of safety and quality in work zones.

Associate

Griffin Skate-inn
01.2010 - 03.2013
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Wrapped, boxed and weighed bakery department products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

GED -

Faith Christian Academy
Griffin, GA

GED -

Southern Crescent Technical College
Griffin, GA

Skills

  • Lead Generation
  • Customer Service
  • Sales closing
  • Sales Development
  • Negotiation Tactics
  • Cold-calling
  • Heavy Equipment Operation
  • Warehouse Operations
  • Warehouse Organization
  • Health and Safety Regulations
  • Machine Operation
  • Equipment Troubleshooting
  • Safety Management
  • Hand tools
  • OSHA Compliance

Timeline

Sales Representative

Windstream
04.2023 - 07.2024

Plumber Foreman

ProCharged Septic
03.2022 - 03.2023

Warehouse Worker

Dollar General Distribution Center
09.2021 - 03.2022

Pipe Layer

Silver Pipeline and Grading
09.2020 - 08.2021

Low Voltage Installer

Jerome Ducroiset
01.2020 - 07.2020

Machine Operator

Interfor
03.2017 - 10.2020

Kiln Operator

Jordan Forest Products Llc
04.2014 - 11.2016

Associate

Griffin Skate-inn
01.2010 - 03.2013

GED -

Faith Christian Academy

GED -

Southern Crescent Technical College

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Stacy Ryan Stubbs