Stafan Metts
Atlanta ,GA
Summary
Hardworking and reliable professional with hands-on experience in both warehouse operations and food service environments. Skilled in managing multiple tasks efficiently in fast-paced, physically demanding settings. Known for strong organizational skills, attention to detail, and a commitment to safety and cleanliness. Proven ability to work well both independently and as part of a team. Adept at following procedures, meeting deadlines, and delivering excellent customer service under pressure.
Overview
3
3
years of professional experience
Work History
Server
Kanpai BBQ BQQ Shabu Shabu
Doraville,ga
09.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Completed daily opening and closing tasks for optimal dining area readiness.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Counter Server
Pokeworks
Sandy Springs, GA
09.2024 - 12.2024
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Restocked counter supplies, condiments, napkins and silverware.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
- Helped customers choose items based on menu options, dietary needs and preferences.
Busser/food Runner
Sushi Kingdom
4788 Ashford Dunwoody Rd Dunwoody, GA 30338 United
05.2023 - 09.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Server Assistant
Stk Streakhouse
Atlanta,ga
12.2023 - 04.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted with dining room set up prior to and after service period.
- Maintained hygienic dining area, promptly cleaning tables and chairs after guest departures.
- Increased service speed, preparing tables with all necessary utensils and condiments before guest arrival.
Order Picker
UPS
10.2022 - 09.2023
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Unload/load/order Picker
Amazon
Union City ,ga
11.2021 - 06.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
Education
Forest Park High School
5452 Phillips Dr Morrow, GA 30297 United States05.2019
Skills
- Time management
- Attention to detail
- Decision-making
- Team collaboration
- Performance improvement
- Working under pressure
- Multitasking and organization
- Reliability and punctuality
- Multitasking Abilities
- Willing to learn and improve
- Adaptability
- Work ethic
Languages
English
Native or Bilingual
Korean
Elementary
Chinese (Mandarin)
Elementary
Timeline
Server
Kanpai BBQ BQQ Shabu Shabu
09.2024 - Current
Counter Server
Pokeworks
09.2024 - 12.2024
Server Assistant
Stk Streakhouse
12.2023 - 04.2024
Busser/food Runner
Sushi Kingdom
05.2023 - 09.2024
Order Picker
UPS
10.2022 - 09.2023
Unload/load/order Picker
Amazon
11.2021 - 06.2023
Forest Park High School