Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Stalin Hernandez

The Bronx,NY

Summary

Dedicated hospitality professional with a strong work ethic and team player mentality, experienced at Hyatt Hotels Corp. Proven track record in enhancing guest satisfaction through meticulous room inspections and effective luggage management. Skilled in guest services and safety protocols, ensuring a welcoming and organized environment for all guests.

Overview

7
7
years of professional experience

Work History

Bell Person

Pyramid Nyc Management
03.2022 - Current
  • Managed guest luggage handling to ensure timely service during check-ins and check-outs.
  • Enhanced guest experience by maintaining tidy and organized lobby spaces.
  • Partnered with front desk personnel to oversee room distribution and accommodate guest needs.
  • Provided local area information and recommendations, contributing to guests' overall experience and enjoyment.

Housekeeping Room Attendant

Hyatt Hotels Corp
06.2018 - 05.2019
  • Upheld cleanliness and organization of guest rooms to meet Hyatt quality benchmarks.
  • Efficiently restocked supplies and amenities, enhancing guest satisfaction and comfort.
  • Conducted thorough inspections of rooms post-cleaning, verifying accuracy and consistency in service delivery.
  • Collaborated with team members to address urgent cleaning requests, promoting a seamless guest experience.
  • Implemented best practices in safety and sanitation procedures, contributing to a healthy environment for guests and staff.
  • Assisted in training new staff on housekeeping protocols, fostering a cohesive team atmosphere.

Education

4 Th -

Ramon Emilio Jiménez
Dominican Republic
11.2009

Skills

  • Strong work ethic
  • Team player mentality
  • Reliability and punctuality
  • Guest services

Additional Information

Entrepreneur in the workplace, facilitating service and easy adaptation at work, being efficient and organized, and providing good service.

Languages

Inglés, spanish
Limited Working

Timeline

Bell Person

Pyramid Nyc Management
03.2022 - Current

Housekeeping Room Attendant

Hyatt Hotels Corp
06.2018 - 05.2019

4 Th -

Ramon Emilio Jiménez

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