Summary
Overview
Work History
Education
Skills
Timeline
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Stan Fincher

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

21
21
years of professional experience

Work History

Property Manager

A Team Homebuyers LLC
08.2020 - Current
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Investigated and resolved any tenant complaints.
  • Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
  • Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
  • Improved overall operational efficiency by implementing new software solutions for work order management and communication purposes.
  • Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

IT Technician

Johnny Locksmith
01.2014 - 08.2020
  • Administered versions of Windows from 2008 R2 to 2016.
  • Proficient in designing and implementing DHCP, DNS, and other Windows applications to meet business needs and growth expectancy.
  • Implemented and maintained firewalls, switches, and security appliances.
  • Defined security requirements for computer systems, including servers, workstations and personal computers.
  • Implemented new GPOs to help the business accomplish new goals and also to implement solutions to prior unsolved problems.
  • Utilized AWS to implement a HA web application solution.
  • Setup PRTG to maintain high server uptimes and help diagnose issues.
  • Provided desktop support resolving software and hardware related issues.
  • Prepared laptops and desktops via WDS/MDT for quick deployments.

Locksmith

Samson’s Lock & Safe
01.2013 - 12.2013
  • Purchases, installed, and maintained desktops/laptops.
  • Resolved onsite hardware and software issues in a timely manner resulting in low downtime to keep company productivity high.
  • Recognized as the employee of the month for outstanding customer service four months in a row.
  • Quickly learned and became proficient in locksmith tools and techniques.

Good Vapes
01.2012 - 11.2012
  • Excelled at diagnosing and triaging hardware and software errors on office IT equipment.
  • Worked day to day with customers to resolve device issues and answer inquiries.
  • Listened to customers to provide a solution that best fits their needs and budget.
  • Managed the business’s inventory and purchasing.
  • Trained sales associates on processes and procedures.

Box Office Supervisor

Starplex Pavilion (Live Nation)
08.2004 - 05.2010
  • Provided computer support ranging from repairing hardware to troubleshooting application and Windows OS issues.
  • Excellent communications skills displayed by working with customers on a day to day basis via phone and face to face support.
  • Led and directed team members on effective methods, operations and procedures.
  • Managed direct ticket sales through Ticketmaster.

Education

High School Diploma -

Southern Methodist University
Dallas, TX

Skills

  • Team collaboration and leadership
  • Coaching and mentoring
  • Compliance management
  • Efficiency enhancement
  • Exceptional oral and written communication skills
  • Staff management of 15 employees
  • Complex Problem-solving
  • Team development
  • Customer-centric
  • Proficient With Microsoft outlook, word, and Excel
  • Strategic conflict resolution

Timeline

Property Manager

A Team Homebuyers LLC
08.2020 - Current

IT Technician

Johnny Locksmith
01.2014 - 08.2020

Locksmith

Samson’s Lock & Safe
01.2013 - 12.2013

Good Vapes
01.2012 - 11.2012

Box Office Supervisor

Starplex Pavilion (Live Nation)
08.2004 - 05.2010

High School Diploma -

Southern Methodist University

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Stan Fincher