Stanley Exume
Brooklyn,NY
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
17
17
years of professional experience
Work History
Manager
JJ laundry
Brooklyn, NY
09.2014 - 12.2020
- Ensured compliance with all applicable laws, regulations, industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted performance reviews for team members.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Moving Helper
Jd moving
Brooklyn, NY
12.2008 - 12.2013
- Organized and packed belongings for safe transport to new locations.
- Used dollies, hand-trucks, straps and other equipment to safely move items from one location to another.
- Transported goods from one location to another in a timely manner while adhering to safety regulations and traffic laws.
- Stacked boxes carefully according to size, weight and fragility so they could be easily accessed upon arrival at their destination.
- Assisted customers with packing fragile items using appropriate materials such as bubble wrap, cardboard boxes, and moving blankets.
- Responded quickly and efficiently to any issues that arose during transportation of goods.
- Maintained an organized inventory of all items loaded onto the truck for efficient tracking purposes.
- Communicated effectively with customers regarding their needs and expectations during the moving process.
- Performed general maintenance on trucks such as checking oil levels, tire pressure.
- Helped clients completing stressful moves by being professional, supportive and efficient.
Moving Helper
Storage island
Brooklyn
12.2005 - 12.2008
- Organized and packed belongings for safe transport to new locations.
- Assembled, disassembled furniture prior to loading, unloading.
- Unloaded shipments from storage containers onto pallets or into vehicles for delivery purposes.
- Provided excellent customer service throughout the entire process of loading and unloading goods at the customer's residence or business premises.
- Completed paperwork accurately, including delivery receipts and invoices, ensuring accuracy of data provided by customers.
- Ensured that all items were properly secured in the truck before transporting them to the destination.
Mover
Mazou cargo shipping
New Yo, New York
12.2004 - 12.2005
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Provided customers with advice on how best to pack their belongings for safe transport.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
Sale
Macy
, NY
12.2003 - 12.2004
- Greeting customers
- Provided excellent customer service
- meeting service quotes
- Performs other duties as assigned.
Skills
- Marketing
- Innovation management
- Documentation and reporting
- Revenue management
Timeline
Manager
JJ laundry
09.2014 - 12.2020
Moving Helper
Jd moving
12.2008 - 12.2013
Moving Helper
Storage island
12.2005 - 12.2008
Mover
Mazou cargo shipping
12.2004 - 12.2005
Sale
Macy
12.2003 - 12.2004