Stanley Homes
Inkster,MI
Summary
Dynamic and results-oriented professional with a proven track record at Walmart. Excelled in maintaining a clean and engaging store environment and enhancing customer satisfaction. Skilled in problem-solving and effective communication, alongside front-end web development using HTML, CSS, and React. Achieved daily sales goals through active customer engagement and teamwork.
Overview
4
4
years of professional experience
Work History
AP Customer Host
Walmart
10.2022 - Current
- Maintained clean and organized store environment, ensuring merchandise was easily accessible to customers.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
- Collaborated with team members to achieve daily sales goals by actively engaging with customers and promoting products.
- Processed returns promptly, ensuring customer satisfaction while adhering to company policies.
Member Service Representative
Planet Fitness
10.2020 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
Education
Associate of Applied Science - Information Technology
Purdue University Global
610 Purdue Mall, West Lafayette, IN 4790709.2034
Skills
- Problem-solving abilities
- Multitasking
- Effective Communication
- Customer directing
- Javascript
- Bootstrap Framework
- Front End Web Development
- HTML
- HTML5 expertise
- CSS
- React experience
- Critical Thinking
Timeline
AP Customer Host
Walmart
10.2022 - Current
Member Service Representative
Planet Fitness
10.2020 - 08.2021
Associate of Applied Science - Information Technology
Purdue University Global
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